Beach Ford - Service Center

I was a walk in and got immediate help and attention! The oil change was quick . The waiting area was great and all the salespeople were very friendly.Would highly recommended!! The oil change was quick . The waiting area was great and all the salespeople were very friendly.Would highly recommended!! More

I love the service at Beach Ford. Jonathan keeps me up to date with what needs to be done and explains why. He’s the best! I love the service to take me back home so I don’t have to w Jonathan keeps me up to date with what needs to be done and explains why. He’s the best! I love the service to take me back home so I don’t have to wait. More

Pam at Beach Ford is a value to anyone who gets to work with her while getting vehicle serviced. with her while getting vehicle serviced. More

They fixed my work truck and did it in a timely manner. Good place to have your vehicle serviced. Good place to have your vehicle serviced. More

Beach Ford helped me out with their mobile service when I was recovering from surgery. The technicians were the best and very courteous. was recovering from surgery. The technicians were the best and very courteous. More

Everyone I had communication with was very helpful and polite. They kept me informed during the whole process. polite. They kept me informed during the whole process. More

I'd like to thank your mobile service team for their prompt, efficient, and courteous service this morning. They came out for a check on my Bronco Sport, and fixed the issue quickly and completely, in t prompt, efficient, and courteous service this morning. They came out for a check on my Bronco Sport, and fixed the issue quickly and completely, in the pouring rain I might add. Once again, Beach Ford has shown me why they have my trust and loyalty. Thank you! More

Sales and service staff are the best! Mike Zebrowski (General Sales Manager) and Bill in the Heavy Duty Service Department as well as Jonathan (service advisor) have been second to none! Mike Zebrowski (General Sales Manager) and Bill in the Heavy Duty Service Department as well as Jonathan (service advisor) have been second to none! I always recommend Beach Ford. More

Worst service department and customer service I’ve ever had to deal with. My car had to have battery replaced and was there for over a week. They stored the dirty parts in my front seat and their dirty b had to deal with. My car had to have battery replaced and was there for over a week. They stored the dirty parts in my front seat and their dirty battery charger in my back seat. I asked my service advisor, Erica if they could wash and vacuum my car and was told they don’t have a detail department onsite. I said I only want it washed and vacuumed and she said they still could not provide me that courtesy after storing dirty parts in my front and back seat. More

Been very pleased with Beach Ford's service after purchasing an $85,000 / 2023 F150 platinum truck, especially their mobile service. However, my truck had a rear axle bolt shear off, which it was un purchasing an $85,000 / 2023 F150 platinum truck, especially their mobile service. However, my truck had a rear axle bolt shear off, which it was under 'recall' from FEB 2021 - DEC 2022.......My truck was manufactured Feb 8, 2023; therefore, they said it did not fall within the timeframe of the recall. They said they reached out to FORD and did get the repairs knocked down from $1,000 to $150, which I agreed to before knowing about the recall. Once the work was completed, I spoke with Lucas whom eventually dismissed the $150, AFTER A LONG DISCUSSION, but for the most part he insuated that I was being unreasonable and not transparent! Not sure anybody else would agree with Beach Ford saying that I needed to pay anything especially since there was a recall for the EXACT situation - missed by 5 weeks, and it is a Safety Issue?? I still am dumbfounded how they would even ask for ANY payment since it was clearly a factory defect, which was recognized and documented. Any thoughts?? I don't like giving them only 3 stars, because all my other visits have been professional and considerate. This one just left a bad taste in my mouth More