Beach Ford - Service Center
Virginia Beach, VA
412 Reviews of Beach Ford - Service Center
I had my Ford Mustang serviced at Beach Ford this week with service advisor Erica. I had a state inspection, oil change and tire rotation done. Erica contacted me shortly after they opened at 7:00 am to r with service advisor Erica. I had a state inspection, oil change and tire rotation done. Erica contacted me shortly after they opened at 7:00 am to review the work order and my time needs. She was very friendly and professional. She maintained excellent communication during the service offering required and optional repairs. I was able to pick up my car an hour early! She even contacted me today to make sure I was happy with everything! I am very much and will continue going to Beach Ford and now Erica for my automotive needs! Thank you! More
Excellent customer service! Had my Explorer serviced and the whole experience was pleasant and easy! Staff is very friendly! I bought my vehicle last year from Beach Ford. Every Had my Explorer serviced and the whole experience was pleasant and easy! Staff is very friendly! I bought my vehicle last year from Beach Ford. Every interaction has been pleasant! Thanks! More
So far they have met every commitment as promised in the purchase of a vehicle. And then recently with the Servicing of the car. Ward Road assist towed it and Beach for had the work completed next day purchase of a vehicle. And then recently with the Servicing of the car. Ward Road assist towed it and Beach for had the work completed next day More
Initial service quote was super high for no reason. Dealer came back with a lower quote after I made it known I work on my own vehicle. I asked why they didn't provide me with their revised quote f Dealer came back with a lower quote after I made it known I work on my own vehicle. I asked why they didn't provide me with their revised quote first. I feel bad for new/ existing customers that are being taken advantage of by service departments just because they can. Im sure there are multiple customers who wont hesitate to swipe a credit card no matter what the price, but I will not. I’ll never be back to this dealer. More
Both sales and service department personnel are absolutely fantastic to work with. Many thanks. You have a great organization. absolutely fantastic to work with. Many thanks. You have a great organization. More