Beau Townsend Ford

Great service from Pat. Didn’t hesitate to answer our questions. Will be going back to him to buy are next vehicle Didn’t hesitate to answer our questions. Will be going back to him to buy are next vehicle More

Johnny and staff were awesome! I brought 3 kids with me to purchase and they were great to us! Highly recommend! I brought 3 kids with me to purchase and they were great to us! Highly recommend! More

The process was flawless and I have heard great things about the service department at this dealership. about the service department at this dealership. More

Tyler was great to deal with. We went back a few days later and bought a truck also We went back a few days later and bought a truck also More

I purchased a new 2025 Ranger Lariat and the overall process was highly professional and knowledgeable by all staff involved throughout the process. process was highly professional and knowledgeable by all staff involved throughout the process. More

We had no issues. We got services needed and we were in and out. The oil change and brake flush were fine. Even had the car washed after! We got services needed and we were in and out. The oil change and brake flush were fine. Even had the car washed after! More

Mike Myers was very easy to work with and addressed all my questions. Your team was very professional. my questions. Your team was very professional. More

I bought a used expedition max from them. A few weeks later, I noticed the windshield started leaking. The dealership paid for the repair. Great communication before during and after the purc A few weeks later, I noticed the windshield started leaking. The dealership paid for the repair. Great communication before during and after the purchase. More

My experience at Beau Townsend Lincoln was very disappointing. After locating the exact car I had been searching for at this dealership, which is 3 1/2 hours from my home, I spoke with salesperson disappointing. After locating the exact car I had been searching for at this dealership, which is 3 1/2 hours from my home, I spoke with salesperson Mike Myers over the phone and made arrangements to purchase the vehicle. This purchase was a cash deal/no financing, therefore the arrangements we discussed over the phone prior to traveling to the dealership included acceptable method of payment. Upon arriving at the dealership, I never once felt like Myers was appreciative of my business and the distance I traveled to do business with Beau Townsend Lincoln. While finalizing the paperwork for the purchase, Myers indicated there was a little hiccup, and the dealership was unable to accept the method of payment he told me was acceptable when we spoke on the phone the prior day (less than 24 hours prior to my visit to the dealership), as there had been a change in their policy. This was frustrating, however, I wanted the vehicle and had invested an entire day of my time to travel to the dealership to purchase the car. Therefore, I asked for wire instructions, so that I could have the funds wired from my bank to the dealership. Myers then advised me that even if the funds were wired, there would be a 3-4 day wait for the wire to clear. Having been in banking/finance for more than 35 years, I knew this was not true. I then asked to speak to someone in management, and Myers shook his head ‘no’, indicating I could not speak to a manager. I was livid! After exiting the dealership, I decided to place a phone call to management, as I felt they should be aware of how I had been treated. General Manager Tom Brunswick told me that Myers had advised me incorrectly on acceptable payment methods. He said he contacted the owner of the dealership and was given the ok to accept my payment. I agreed to complete the purchase, but asked for any other salesperson to complete the transaction. Brunswick agreed to handle the deal himself, however, as the only ‘brand expert’, Myers would be the one to demo the cars’ features, which I agreed to. At the conclusion of his demo, Myers had the audacity to tell me that I would be asked to complete a review, 7-10 days after the sale, and if I were not able to leave him a 5 star review, to not leave any review at all!! Myers inadequacy continued, as approximately 4 days after I purchased my vehicle, he sent me a message indicating he was going to send me a couple Lincoln keychains in the mail. That was 3 weeks ago, and no sign of any keychains. My advice would be….find any other Lincoln dealership you can and avoid this ‘salesperson’ completely! More

Overall fantastic experience. Salesperson was very helpful explains everything. Never felt pressured to make a decision. Salesperson was very helpful explains everything. Never felt pressured to make a decision. More