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Beau Townsend Ford
Vandalia, OH
853 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 853 reviews
May 16, 2024
This dealership, unlike others, gives very personal attention to customers, and excellent work on their vehicles. I have never had to take any of the four vehicles I bought from Townsend back for a r attention to customers, and excellent work on their vehicles. I have never had to take any of the four vehicles I bought from Townsend back for a redo, or for a quality of workmanship complaint. Sales is so very well informed, and informative, on all of the new software buyers must now contend with. Service works through AI on vehicles like a warm knife through butter. More
by yuntpiano
Verified CustomerEmployees Worked With
Helpful May 15, 2024
Very friendly and very helpful dealership all of the employees are helpful all of the time not just once in awhile. The guys on the commercial side they are very helpful. employees are helpful all of the time not just once in awhile. The guys on the commercial side they are very helpful. More
by montemom1
Employees Worked With
Other Employees :
Army and Duane they are very good people.
May 12, 2024
Always clean and professional. Very knowledgeable staff. Explained all aspects of the recalls I was having taken care of today. Very knowledgeable staff. Explained all aspects of the recalls I was having taken care of today. More
by Bragg1076
Employees Worked With
May 10, 2024
Very knowledgeable ,no pressure ,worked well with co-workers made sure we were informed and if we had any questions he answered them co-workers made sure we were informed and if we had any questions he answered them More
by grahamsox21
May 10, 2024
Great service! The service department staff went above and beyond expectations to take good care of us. The service department staff went above and beyond expectations to take good care of us. More
by DERECKMIDDLETON
Employees Worked With
May 10, 2024
Excellent customer service. Issue resolved quickly. Would highly recommend to others. Will continue doing business at this location. Issue resolved quickly. Would highly recommend to others. Will continue doing business at this location. More
by cin1965
Employees Worked With
Scott at Quick Lane
May 06, 2024
The service department communicated clearly with service, the complimentary car wash could use a more delicate touch others wise i am pleased with the center and I will be back! the complimentary car wash could use a more delicate touch others wise i am pleased with the center and I will be back! More
by azw101204
Employees Worked With
May 06, 2024
They did a fine job with the service, but I do not like this multi-tier pricing. The cost of taking credit cards is part of the cost of doing business. Our society is becoming cashless - adapt or lose cus this multi-tier pricing. The cost of taking credit cards is part of the cost of doing business. Our society is becoming cashless - adapt or lose customers. I will not be back because of this policy. More
by yamahamv
Employees Worked With
I did not work with any of these people
