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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
364 Reviews

364 Reviews of Beau Townsend Ford - Service Center

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October 03, 2025

It was a great experience in and out. I wouldn’t go anywhere else for for my vehicle needs. More

by meyer955i
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Crowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

BEAU TOWNSEND FORD QUICK LANE DID A AMAZING JOB WITH ME AND MY CAR. VERY FRIENDLY AND EXPLAINED ALL ISSUES WITH ME . GREAT JOB More

by jday15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Crowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2025

Provided fast and friendly service. The valet and car wash service offered is top notch. More

by sueques
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
October 01, 2025

Katie and Kayla were amazing they truly made sure I was taken care of and very professional. Thanks so much! More

by ashleyml94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie, Kayla
September 28, 2025

Steve was very friendly and knowledgable. Good communication. I love my ford fusion and I wish you still sold them. Again, Steve was great More

by bassmedic79
Recommend Dealer
Yes
Employees Worked With
Steve
September 25, 2025

We appreciate the way we were given attention as soon as we entered the facility. Katelyn, our Service Consultant, was not only attentive to our concerns but thoroughly explained and documented the inspec More

by DEBBIEJWOLFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Hoover, Katie Eckley, Ethan, Tanner Cooper
September 24, 2025

It took longer than I thought it should to do a service. Also, I was promised a wash and inside front cleaning and that has never happened over three visits now. I don't thinks it's lack of manpower. More

by BILLCOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Columbro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 22, 2025

Great service, great work done, great advisors, great technicians, will definitely be coming back for any future services More

by Carter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie
September 21, 2025

The service experience exceeded my expectations. Took me home and used my points to pay for the service procedures More

by JIM@JAMESHALDERMAN.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Jacobs
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2025

Please get a couple stools or chairs for the drop off / service advisor area. I had to stand there for 30 minutes while they figured out if it was warranty and then correct the bill from $2400 to $50. I More

by 450xcw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Parker
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