Beau Townsend Ford - Service Center

I brought my car in as I was having issue with my sound system. By the time my appointment arrived it seemed to have worked itself out. Not wanting to take the chance I still took it in to be looked at. It system. By the time my appointment arrived it seemed to have worked itself out. Not wanting to take the chance I still took it in to be looked at. It was working fine when I left the service center and said that updates were done. I was not 3 miles away from the dealership when the system started acting up again. I called the service center to let them know and they scheduled another appointment to look deeper into the issue. More

We brought the F150 in due to a puddle under the truck on the driveway. the following morning there was another puddle. Not a happy camper. We paid $294.41 and the problem was not fixed. the driveway. the following morning there was another puddle. Not a happy camper. We paid $294.41 and the problem was not fixed. More

The service waiting area is very nice and clean as well as the drop,off area for the car. The staff was very professional. I was kept informed about progress of service on car. as the drop,off area for the car. The staff was very professional. I was kept informed about progress of service on car. More

Service all the way around from drop off to pickup at the window was perfection. Thank you. window was perfection. Thank you. More

I'm usually very satisfied with Beau Townsend service center. They recommended a new cabin filter after only 18,000 miles and 8 accepted it not realizing I probably did not even need it. My complimenta center. They recommended a new cabin filter after only 18,000 miles and 8 accepted it not realizing I probably did not even need it. My complimentary car wash left my car looking like it had run through a mud puddle. More

Everything was great. Prompt attention and quick attention to my concerns. They will always be my choice. Prompt attention and quick attention to my concerns. They will always be my choice. More

Katie got my appointment scheduled quickly and I was in and out. Great service experience! and out. Great service experience! More

Dan Ryder at Quick Lane was the assistant manager I worked with. He did an excellent job explaining my tire options and the work that would need to be done. All my questions were answered. It would worked with. He did an excellent job explaining my tire options and the work that would need to be done. All my questions were answered. It would be a pleasure to work with Dan in the future. More

Their customer service is terrible and everything is overpriced. I'm never dealing with them again except on recalls. Their service people are just plain rude. Will be taking our business elsewhere. And overpriced. I'm never dealing with them again except on recalls. Their service people are just plain rude. Will be taking our business elsewhere. And my husband's bought two trucks from them and them last couple years and that won't be happening again More

Good service, good price ,good products used. Clean waiting room. Friendly people. Very very professional Clean waiting room. Friendly people. Very very professional More