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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
314 Reviews

314 Reviews of Beau Townsend Ford - Service Center

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October 25, 2024

I told both Townsend Ford to run a electronic diagnostic on my car and they ran a transmission diagnostic on my car and they did not do as I ask them to do also they did not honor a $10 spend and save coupo More

by misslinda9797
Recommend Dealer
No
Employees Worked With
Linda the cashier wouldn’t honor my $10 spend and save coupon
October 23, 2024

Awesome mobile service! Came to my house; did the oil change & tire rotation; complete checkup on my Bronco & I didn’t have to even leave my home! More

by gtlisa94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donovan Lowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle in service
October 22, 2024

Cole was amazing! Unfortunately my car did not cooperate but he kept trying and contacting other resources to try to fix it. He then had his manager call me to arrange More

by runningmomrn
Recommend Dealer
Yes
Employees Worked With
Cole
October 22, 2024

Nice place quick service in and out you can get appointment or show up and get it done most days do you surprise I like the part about this needs fixing now you can wait a little bit on this great More

by Jt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob
October 22, 2024

Work gets done very fast and the prices are always great. They do great service. More

by GBROWN15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in Quick lube
October 17, 2024

What I observed was a a team that was efficient, knowledgeable, trained, motivated, and considerate of others. In the waiting area, I saw how hard your team worked to assist an elderly lady under More

by carterrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Beatty in service department.
October 10, 2024

I really appreciated Scott Wolf going over everything that needed to be done to get my 2004 F-150 and 2012 Fusion back on the road. He is very customer oriented and understands customer needs. I will def More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wolf
October 09, 2024

My personal rep Kaitlyn was amazing! It was an easy drop off and pick up. More

by jlking92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
October 05, 2024

We were welcomed & Nick was so professional looking over the car & what needed to be done. Donyell & staff were very helpful. Will highly recommend & feel confident in using for repairs in the future!! More

by CHARFJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donyell, Nick
October 05, 2024

My wife and I both had our Fords serviced on the same day. Our service advisor kept us updated on the progress on service items. I have NEVER had a bad experience at Beau Townsend Ford. More

by STMICHAELSSHLD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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