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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
327 Reviews

327 Reviews of Beau Townsend Ford - Service Center

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June 13, 2024

Beth did a wonderful job informing of the problems with my car. She is very easy to work with and talk to. More

by GHOBBS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Jun 14, 2024 -

Beau Townsend Ford responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that Beth did a wonderful job informing you about the problems with your car. Beth is indeed a valued member of our team, and it's great to know that she made the process easy and comfortable for you. Your kind words are much appreciated and will be shared with her. If there is anything more we can do for you, please don't hesitate to reach out. We look forward to serving you again in the future.

June 12, 2024

Friendly staff. Quick in and out time, even on a Friday afternoon. Truck was returned cleaned and in great condition. More

by RICHARDGWOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wolf
June 12, 2024

They did a great job on my car and delivered it to me when completed. More

by carigrill09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan from service
June 12, 2024

Always great service and quality workmanship. Employees are always courteous and professional. Would highly recommend More

by stew1416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
June 10, 2024

Always prompt, efficient, and great personality of employees. I recommend BTF to friends all of the time!! More

by Allenbaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
June 10, 2024

Breezed in without an appointment on a Saturday morning, and had "the works" completed in about 1.5 hrs. Very professional service in a dynamic environment. More

by JPSIGNSTUDIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Mcconnaughe
June 09, 2024

We have bought at least a dozen cars from the dealer ship some new some used always got great service I highly recommend More

by GENTLENTUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darrell Gericke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Very speedy and very nice! ! Explained all that was done and all they checked very well!! More

by linda.swafford2557
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Berger
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2024

Beth in Service has done a wonderful job in communicating with me as to the status of my warranty engine rebuild. I was disappointed that Ford would not provide me with a loaner car for the entire time whil More

by tomgoss80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth in Service has been excellent!
June 08, 2024

Great dealer who made my first oil change and service a breeze. Would definitely recommend! More

by brianhappy5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Beigel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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