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Beau Townsend Ford - Service Center

Vandalia, OH

4.5
312 Reviews

312 Reviews of Beau Townsend Ford - Service Center

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March 15, 2025

being there at O'dark thirty, I was in early when they opened the doors at 8 am sharp. Then they said it would take an hour and a half and they beat that. On top of it all, they washed my vehicle, now wh More

by eevans9181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
March 08, 2025

Great service and a very clean and nice facility. Communication could be a bit more proactive. But over all. A great experience. More

by Hellosafetyjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
March 08, 2025

Never gotten notify vehicle was ready for pickup. Never received copy of bill by email. Service was great. More

by sisgski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katlyn Hoover
March 06, 2025

Sold me 2 pieces of junk. I wasted tens of thousands of dollars here. Then they had the audacity to try and give me 1k for the junk they sold me and charged me 200 dollars to More

by NAZ.KNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue....all terrible
February 28, 2025

From the beginning when I asked the tow company to drop off my car without even contacting the first, Beau Townsend collision center gave me great customer service, More

by britbrat45416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know names
February 24, 2025

Quick and professional. They even washed the car as it was winter and there was a lot of salt residue. More

by burgy8275
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Boesenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2025

Friendly and professional service. Will continue to call on them for future service and repairs. More

by ellingsont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn
February 22, 2025

Excellent check in and the wait time was minimal. I always get the works package . It is good value for the cost. More

by APRICE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
February 21, 2025

The service and repair I received from the quick lane was outstanding. Will continue to call on them in the future. More

by 1gr8dad1jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
February 20, 2025

Always good service. I usually wait for my car to be done. Nice waiting area. More

by KELLI.WILSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Spencer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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