Beau Townsend Ford - Service Center

They were not able to fix the problem - and we are trying to get this issue resolved before the car goes out of warranty. It has been 3 weeks and the service manager still has not returned my phone call, I h to get this issue resolved before the car goes out of warranty. It has been 3 weeks and the service manager still has not returned my phone call, I have called back a couple times. One time the service manager was on lunch the other time in the bathroom. More

Steve was super informative and very helpful Kept in touch through the whole process and very through He’s very friendly and professional touch through the whole process and very through He’s very friendly and professional More

Always informative and honest. Will call and let you know what if any issues arise. Will call and let you know what if any issues arise. More

The representatives treated me respectfully and listened attentively to my explanation of the problem. The waiting room and public restroom areas were clean. I was given access to refreshments. The workers attentively to my explanation of the problem. The waiting room and public restroom areas were clean. I was given access to refreshments. The workers seemed to do a thorough inspection of my vehicle. I was told what they looked for, what they did and did not find. I was given a summary for my future reference. I was made to feel welcome and appreciated. More

After picking up my vehicle I noticed the following weekend that my windshield wipers switch no longer works. Unfortunately, that discovery happened during a rainstorm. I'm able to wash my windshield, weekend that my windshield wipers switch no longer works. Unfortunately, that discovery happened during a rainstorm. I'm able to wash my windshield, but the wipers no longer detect rain fall or come on with the switch. Something got disconnected when the recall items were fixed. More

Good service from the scheduling of the appointment, arrival at dealership for service, updates during wait and final return of vehicle. I was always kept informed during the service process. arrival at dealership for service, updates during wait and final return of vehicle. I was always kept informed during the service process. More

They provide fantastic service. Very friendly and caring. I recommend anyone to purchase and receive service from them. Very friendly and caring. I recommend anyone to purchase and receive service from them. More

Top notch dealer in every way. Service Manager, Angel, runs a quality Service Department. You can speak with the owner if you want to. He is in the office every day and very amiab Service Manager, Angel, runs a quality Service Department. You can speak with the owner if you want to. He is in the office every day and very amiable and interested in you the customer. More

After a bad experience at another local Ford dealership. The associates at Beau made my experience 100% better. I greatly appreciate them The associates at Beau made my experience 100% better. I greatly appreciate them More

I Really liked JR and he was informative and the whole experience was hassle fee and quick experience was hassle fee and quick More