Beau Townsend Nissan

Arash worked his rear off for us. Never has a salesman done so much. He went over every part of the vehicle, set up my SYNC account, hooked up the phone and continues to check on us. I would proudly recom done so much. He went over every part of the vehicle, set up my SYNC account, hooked up the phone and continues to check on us. I would proudly recommend your dealership!! More

WERE LISTNED TO AS TO WHAT WE WANTED TOOK THE VEHICLE WERE LISTNED TO AS TO WHAT WE WANTED TOOK THE VEHICLE OUT FOR A TEST DRIVE QUESTIONS WERE ANSWERED FULLY TREATED WITH RESPECT BY SALESMAN WERE LISTNED TO AS TO WHAT WE WANTED TOOK THE VEHICLE OUT FOR A TEST DRIVE QUESTIONS WERE ANSWERED FULLY TREATED WITH RESPECT BY SALESMAN More

Good service. Very helpful. The serive dept has always been helpful with service and scheduling the repair of our Rogue. We will be using the dept. more in the future. Thanks been helpful with service and scheduling the repair of our Rogue. We will be using the dept. more in the future. Thanks More

This was the 1st service visit for my 2011 Versa. So impressed with the process beginning with the appointment set-up through servicing. Staff is professional yet extremely friendly. The wait time was impressed with the process beginning with the appointment set-up through servicing. Staff is professional yet extremely friendly. The wait time was even less than anticipated. Since my May 2011 Versa purchase I've recommended my sales person, Anthony, and this dealership numerous times. My brother since purchased a vehicle from Anthony and just the other day my best friend along with her husband stopped by to check out vehicles. They were also impressed with the dealership. It was important to me this dealership have a strong service center as I rely heavily on the service dept for service reminders, etc. I am extremely pleased with my purchase, sales and service. Excellent dealership. More

Completely puzzled this time at dealership. Had made an appointment and employee greeting us did not ask us who we were or why we were there. I told him that we had an appointment for service and he said appointment and employee greeting us did not ask us who we were or why we were there. I told him that we had an appointment for service and he said have a seat. Generally there would be some question re air filter etc but there was no questions or paperwork. In addition as we were heading toward the showroom the employee holding our key fob said he needed our keys to start our Murano. I told him what to do. A salesman said he was new and I made the comment that he should have been trained to start these cars. After service I asked a mechanic if he new the status of our Murano and how did the service go he said he didnt do our service and brushed us off. Up until now we have really liked Townsend Nissan, the staff, sales and service. Now I am somewhat concerned. I dont expect a whole lot nowadays but courteous service and professionalism should not be disregarded. Think you and Regards More

I have been requesting information from muncie nissan on a juke, I have yet to speak with anyone from the dealer. I received a message stating that they would contact me.This was over a month ago. I sent a a juke, I have yet to speak with anyone from the dealer. I received a message stating that they would contact me.This was over a month ago. I sent a new request and my son(who sells for nissan in TN)found your dealership. I sent the request and about one hour later Dan was calling me. He was friendly and very helpful. I had questions about awd vs 4wd. I will be there to purchase a car and Dan will be my guy! Thank you Dan. Tina Hall, district manager Acceptance Insurance More

Justin was great! Very professional. Justin took his time in explaining all options of leasing versus buying. He is very knowledgable with the sync system. time in explaining all options of leasing versus buying. He is very knowledgable with the sync system. More

I had a very nice expereience. There was no pressure to buy or to buy more than what I could afford regardless of financing. I came in and told Joe what I was looking for and he was VERY helpful and took buy or to buy more than what I could afford regardless of financing. I came in and told Joe what I was looking for and he was VERY helpful and took me right to the car I bought. He was great - very patient and answered all my questions. He really helped keep me in my price range. This was the best experience I've ever had with purchasing a car - I will definitely be back for future purchases! Also --- I live in Kettering so it's a bit far for service but because of this great experience - I'm willing to travel to get service from Beau Townsend -- now the tires for life program is a driving factor but to be completely honest - if I wanted to get service closer to home I would and buy my own tires when needed but because my experience was so great - I'm willing to put in the extra miles to come to Vandalia for service. THANK YOU JOE, CHRIS AND BEAU TOWNSEND! More

We wanted a Transit Connect XLT premium. Knowing they were going to be very difficult to find, I did an inventory search at home and your dealership was the only one in the Dayton area that had one on or were going to be very difficult to find, I did an inventory search at home and your dealership was the only one in the Dayton area that had one on order, so we started our search with Beau Townsend. We worked with Justin and he did an extensive search of 300 Ford dealers in the tristate area, to see if any Transits were to be had that were equipped like we wanted. There were none so we decided to wait for the one you had on order. Justin gave us updates week to week and told us he was going on vacation and he was turning us over to Joe Petty while he was gone. Joe called us about a week later to let us know the truck was here. We went in the next day and drove it home. About 4 days later the bank we had the loan thru, called me to say that they don't make loans on commercial vehicles so I called Kevin, told him my dilemma and he found financing for me in 15 minutes. Yes, my husband and I are very pleased with the way we were treated by your dealership, and we love the Transit! We will probably see you when it is time to replace the Pathfinder! Thank-you!! More

We visited your site several times before we purchased our car. Johnny Gibson was our salesperson. He was very polite, knowledgeable and always remembered our names, which meant a lot to us. It told us our car. Johnny Gibson was our salesperson. He was very polite, knowledgeable and always remembered our names, which meant a lot to us. It told us we were important and not just two old people passing their time looking at cars. He did a great job. More