Beaver Toyota of Cumming - Service Center

Upon arrival took 5-10 min before able to get into the garage. Once inside not greeted by anyone (ppl “pretending to be busy” clearly saw comp screens and were not. Took another customer walking in and tr garage. Once inside not greeted by anyone (ppl “pretending to be busy” clearly saw comp screens and were not. Took another customer walking in and trying to cut in front of me before I was helped. Upon drop off i attempted to call to see status of car and never got calls back bad customer service this time around More

Excelente sucursal con un extraordinario servicio, Grace es una Excelente asesora y siempre tiene la solución a todas mis dudas. es una Excelente asesora y siempre tiene la solución a todas mis dudas. More

Came in for a tire rotate and oil change and was upsold and left with error lights on. Don’t trust to come back to beaver to fix it so will never go there again. and left with error lights on. Don’t trust to come back to beaver to fix it so will never go there again. More

I had an appointment at 7:15 am. I had not heard anything so I called around 12:30 and was told no one knew where my car was. I had dropped it off the previous day. It took over an h I had not heard anything so I called around 12:30 and was told no one knew where my car was. I had dropped it off the previous day. It took over an hour for my car to be located. I don’t really understand why I was not called at my appointment time when my car could not be located. I wasn’t able to pick up my car until after 5:30 when my appointment was the first of the day. I was asked to get my car the next day and that was not going to work for me since it had been over a day that you had my car and misplaced it More

Too slow, never again. 3 hours just for engine oil change and trans oil change. 3 hours just for engine oil change and trans oil change. More

Excelente trato, servicio y compromiso, de verdad me agrada mucho visitar beaver Toyota, la mejor calidad. agrada mucho visitar beaver Toyota, la mejor calidad. More

Thank you for such friendly, fast service! Always a pleasure to see smiling and helpful faces! You are awesome David URSO!!!! Always a pleasure to see smiling and helpful faces! You are awesome David URSO!!!! More

Very quick, service. In and out in about a hour. Service advisor Chris Wright did a great job keeping me up to date. Thanks In and out in about a hour. Service advisor Chris Wright did a great job keeping me up to date. Thanks More

Great service, will make best effort to work with your situation. Courtesy shuttle service very helpful situation. Courtesy shuttle service very helpful More

Wonderful Staff. Everything Was Smooth Going. Mary Was The Greatest. She Listened And Delivered. Amazing Everything Was Smooth Going. Mary Was The Greatest. She Listened And Delivered. Amazing More