Beaver Toyota of Cumming - Service Center

The best customer service. I have been to several Toyota dealership in the area & it’s always a major issue: being pressured for a new car or a service not needed. The prices are very reasonable as well. I dealership in the area & it’s always a major issue: being pressured for a new car or a service not needed. The prices are very reasonable as well. I will be sending my Toyota friends here! Thank you. More

Great service and friendly staff. came in almost at closing time, and they still fixed the issue with no hidden fees. Completely upfront about pricing. closing time, and they still fixed the issue with no hidden fees. Completely upfront about pricing. More

Ask 5 times before you would agree something was wrong with the brakes you had worked on. Discovered it was defective brake pads. As of today, I still have not found the radio antenna you took off. with the brakes you had worked on. Discovered it was defective brake pads. As of today, I still have not found the radio antenna you took off. More

Advisor was cordial. Answers to a different name than your email reminder stated. Courtesy wash was okay, wheels not cleaned well. 2 days later 1 of our valve stem caps is in driveway, other 3 LOOSE! Che your email reminder stated. Courtesy wash was okay, wheels not cleaned well. 2 days later 1 of our valve stem caps is in driveway, other 3 LOOSE! Checking lug nuts in the morning! Good seating area! More

Excellent service. Thanks Steve and the whole team! I will be back and likely purchase my next new vehicle at Beaver Toyota next year 2021! will be back and likely purchase my next new vehicle at Beaver Toyota next year 2021! More

Misty wrote me up and she was fine. The time I waited for a scheduled oil change and tire rotation 2hrs is excessive, I waited almost a hour for the technician to come get me for a test ride and at that poin a scheduled oil change and tire rotation 2hrs is excessive, I waited almost a hour for the technician to come get me for a test ride and at that point the none of the work had been performed. When they were done at the 2 hour mark the truck had not been washed. He was nice and all and said he would do that so I waited again. I thought anytime you got service it was standard operating procedure to wasH the vehicle that was brought in. I was actually told that when I bought the vehicle also reapplication of rain ex at any service. I guess I have to ask each time. More

Excellent service department! Always professional, kind & helpful. They always call me periodically to keep me informed about my service/repair. All of the work that I have had done was quality work. helpful. They always call me periodically to keep me informed about my service/repair. All of the work that I have had done was quality work. More

1.5 hour for an oil change ? Ridiculous..and that too after taking an appointment. What is the point in taking appointment? Not acceptable..not again after taking an appointment. What is the point in taking appointment? Not acceptable..not again More

This is an amazing place, but the last time I was in my service coordinator left for the day. After 2 hours, I had someone check and my car was done and they would call me when my car came up. An hour la service coordinator left for the day. After 2 hours, I had someone check and my car was done and they would call me when my car came up. An hour later I asked again and I found my keys and paperwork on the desk of the SE that had gone home. Another SE checked me out and I headed home. At least an hour wasted if not more. Sad. More

Service was completed much quicker than I expected and the staff was friendly and helpful. Service always does a good job and Sales is helpful when you look around. Another great experience. the staff was friendly and helpful. Service always does a good job and Sales is helpful when you look around. Another great experience. More