Beaverton INFINITI

My car buying experience with Shane was excellent, I live out of state and so I had to conduct the majority of our business over the phone. Shane was always quick to respond or return my phone calls. I use out of state and so I had to conduct the majority of our business over the phone. Shane was always quick to respond or return my phone calls. I used to sell cars for a living and so I have a pretty good eye for reputable car salesmen and the dealerships they work for, and I was completely satisfied with the entire experience. Thanks for the great experience Shane and happy New Year. More

I bought a CPO'd 2008 QX56 on 12/20/11 from this dealership. I went through the Internet Sales department. Doug and Shane were very knowledgeable and low pressure salespeople. The team was willing dealership. I went through the Internet Sales department. Doug and Shane were very knowledgeable and low pressure salespeople. The team was willing to negotiate and I feel I got a very good price, especially for a vehicle that is in perfect condition. They even let me take it home for a night, which was very helpful in my decision process. David in finance was also good to work with and was willing to negotiate on the "new car" extended warranty. I highly recommend this dealership. More

Shane was great to deal with. He is not your normal auto sales person, very little pressure and very relaxed. He came in on his day off to meet our schedule. I thought we could have received a little bette sales person, very little pressure and very relaxed. He came in on his day off to meet our schedule. I thought we could have received a little better pricing. David was a little more by the book and was a little quick with his answers but ultimatley everything worked out fine. We love the car and would come here again when we decide we need another new vehicle. More

I have leased a G35 and subsequently a G37 coupe. While I loved my coupe I thought that after 7 years of Infinity I "should" branch out. I researched and test drove the typical competitors like Audi and B I loved my coupe I thought that after 7 years of Infinity I "should" branch out. I researched and test drove the typical competitors like Audi and BMW which also offer very good cars but when I sat down to talk numbers I wasn't satisfied. I went back to Beaverton Infinity. They greeted me like a family member and more importantly they treated me like a family member giving me a great price on an almost new EX35. I wasn't sure I would ever enjoy another car as much as I enjoyed my G37 coupe but I do. The Infinity products are the best combination of performance and value and the dealership made it very easy to continue to be a loyal Infinity customer. More

Our Purchase was a very complicated one, but with the help the these 2 top notch employees we got the great car we wanted at a great price. They took the time and care with us that we needed. help the these 2 top notch employees we got the great car we wanted at a great price. They took the time and care with us that we needed. More

Loved the experience! Was pleased to do most of the leg work from afar! Both employees are top notch...no pressure! thank you! Danielle Hoag work from afar! Both employees are top notch...no pressure! thank you! Danielle Hoag More

This was one of the most stress-free car buying experiences i've every had. No pressure, clear information, no up-sell switcheroos, and quick! Doug walked us through every nuance of the vehicle a experiences i've every had. No pressure, clear information, no up-sell switcheroos, and quick! Doug walked us through every nuance of the vehicle and was extremely helpful in making recommendations that were in OUR best interest. VERY HAPPY WITH THIS INTERACTION! More

Beaverton Infinity was a real pleasure to work with. My sales representative, John Hart, was very good showing me exactly what I was looking for and explaining everything on the cars I test drove. i was am sales representative, John Hart, was very good showing me exactly what I was looking for and explaining everything on the cars I test drove. i was amazed by his knowledge of the details and differences in what seemed to me to be very similar cars. He knew the competition and their strengths but never bad mouthed them. I never felt pressure and was always respected. He and the management team there were really professional and absolutely top notch. The price was great (better than expected actually) and they were easy to deal with. Good follow up too on questions. Not much more I could say other than I will go back for sure and send friends there. Do yourself a favor and make sure to give them a look when researching your next car. Other dealers were good too but the infinity line stood out for me. More

I got my car there brand new back in 07 and have been getting service there off and on from that point. Needless to say, after what I had to deal with within the last few days, I for sure will not be ret getting service there off and on from that point. Needless to say, after what I had to deal with within the last few days, I for sure will not be returning. I called 3 times Friday for a quote of service milage. I never got one call back. I called back on the following Tuesday, left a message with all the info around 11am. Still no word. I then called back just around 6pm and someone had picked up and hung up right away. Called them back and did not get the guys name but I had asked for the manager at this point and he insisted that he could help me out with my problem. As I explained to him what I had to go through and was a little upset that I have not got any call backs, mind you, I did not seem mad at all, I kept it calm, he replies " I am not here to fight with you. You have to come in in order for your quote. This is why they probably have not called back for a quote". I then jokingly say with a little laugh that " im not trying to argue. All I just said is that this would have been nice to know from the get go. If I knew that my car would have to be looked at for the quote, I would have been in". He then says again that he's not here to argue, hes here to help and said something on how I need to change the tone of my voice. I feel he wasn't trying to help me at all but push my buttons. I hung up the phone and decided to go elsewhere! More

Thank you so much, Shane, for answering all of my Thank you so much, Shane, for answering all of my questions honestly, and making the long process of buying a car not as painful as it otherwis Thank you so much, Shane, for answering all of my questions honestly, and making the long process of buying a car not as painful as it otherwise could have been. I'm happy with the car I purchased, and I'm not freaking out about the purchase price. That's a pretty ideal situation when it comes to buying a new car, and it's all thanks to you. I have always been pleased with the service I receive at your dealership. However,your professionalism and ability to get the job done exceeded my expectations. Service like yours is rare in business these days, and I don't want my appreciation to go unstated. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Beaverton Infiniti for years to come. And, you can be sure that if I have any friends looking to buy new cars in the future, I'll be sending them to Beaverton Infiniti, and telling them to ask for Shane. Thanks again More