Beaverton INFINITI

I had taken my car to another dealership because the wheel shook during braking. They told me it was the custom wheels and tires. I dealt with this for a year. Took it to Beaverton Infiniti. The said it wheel shook during braking. They told me it was the custom wheels and tires. I dealt with this for a year. Took it to Beaverton Infiniti. The said it was the front brakes/rotor. Fixed it and the car rides perfectly, no shaking. I have purchased cars from them as well as had other brands serviced there and have never been dissapointed. Erik- More

This is the third "M" that I have purchased from Beaverton Infiniti. Doug Ness and Armin have been the terrific on making my transition to my new car as painless as they possibly could. Changin from Beaverton Infiniti. Doug Ness and Armin have been the terrific on making my transition to my new car as painless as they possibly could. Changing cars is not one of my favorite things to do, but changing cars with them is the best deal in town. They always keep the professional part of our relationship, but it is so nice to also end up with a friendship that you feel like they always are there to help you. Prior to this purchase I did look at several other makes of cars and different dealerships and none of them had the feel that Beaverton Infiniti gives you when you walk through their doors. I highly recommend them to anyone in the market, even if it isn't a new car. "A satisfied customer" AGAIN!! Raymond Henderson More

Beaverton Infiniti is absolutely the Dealer of Choice for me. First--Sales: I have purchased 4 cars from Beaverton Infiniti, and have had outstanding treatment for the entire process. The last car I purcha me. First--Sales: I have purchased 4 cars from Beaverton Infiniti, and have had outstanding treatment for the entire process. The last car I purchased was a Mercedes. I was looking for one, but really did not want to go to another dealership, so I held off. I was very excited to see that one that fit my requirements was available at Infiniti. I contacted John Hart, and he graciously fit me in his schedule the same day. He has sold to me a QX56 and an M45 also, and each time he is friendly, patient, knowledgeable, and walked me through the entire process. He has been instrumental in smoothing out any "rough spots" that have occurred in the purchasing process. Further, when I was looking to trade in the QX4 for my first QX56, I had a rather bad experience with sales at Beaverton Infiniti, so I went to another dealer (in Washington). The next time we needed a car, I went back to Beaverton Infiniti, and met John. He sold me a car, and he "sold" me as a customer of his. Service--I appreciate the treatment I receive as well as the quality of work done on the cars. Being put in a loaner saves me time--a precious commodity with a busy schedule. The nature of the service is outlined to me, and the process of picking up the car is very streamlined. Since the move to the new facility, I believe the customer service in the Service Dept is even better. Both David Stout and Hollie Lanphere have done a great job. One other thing--I was looking for a mat for the back of the QX56. I talked to a gentleman in Parts (this was at the previous facility). He said that Infiniti didn't have one for that model, but directed me toward another source for the mats. I was able to get one and was very pleased to have his help. Bottom-line: I am "sold" on Beaverton Infiniti because of the quality and customer service of individuals in Sales (John Hart) as well as service. I like the Infiniti cars, and it is so very nice to work with the people at Beaverton Infiniti. More

Doing business with Beaverton Infiniti, and particularly with John Hart, was one of the best new auto buying experiences in my many years of purchasing vehicles. John spent a lot of time with us answering with John Hart, was one of the best new auto buying experiences in my many years of purchasing vehicles. John spent a lot of time with us answering all of our questions and test driving two vehicles we were considering. I was very pleased with the extensive knowledge John had with all of the features and options of the Infiniti vehicles. There was no pressure to purchase on the spot and he was extremely accommodating to our schedule. All of the staff that I have dealt with in Sales, Service and Parts have been very friendly and helpful and I am completely happy with our purchase of an EX35. Thank you for the great experience John! More

We had an excellent buying experience. John was very helpful, very knowledgable about the cars we test drove. I would highly recommend both John and Beaverton Infiniti. helpful, very knowledgable about the cars we test drove. I would highly recommend both John and Beaverton Infiniti. More

I met John Hart at the Portland Auto Show about 3 years ago and was impressed with his willingness, even at a show, to talk to me about what I was looking for. I hung on to his card. A couple years later w ago and was impressed with his willingness, even at a show, to talk to me about what I was looking for. I hung on to his card. A couple years later when I got tired of the stodgy Lexus I started looking at Lamphere's Infiniti web site and found what I was looking for. I dug out John's card and renewed the acquaintance. From the begining of the conversation to the trips to the showroom and throughout the deal John did not pressure nor push. He developed a relationship with me as a customer that most other auto salespeople don't take the time to do. Dealer's should know; the car may bring you into the store but it's the salesperson that can make or break the deal. Many salespeople and their managers, in the 53 automotive purchases I've made, have been so off putting that I make sure to let freinds know. I also let people know where the good people to deal with are and John at Beaverton Infiniti is great to work with. When I am ready for my next Infiniti, the G37 Coupe, I'll be back to see John. More

Hello, My car buying experience was absolutely delightful. Everyone was so nice, courteous, informative and super easy to work. Beaverton infiniti was a no hassle experience, straight forward, hon delightful. Everyone was so nice, courteous, informative and super easy to work. Beaverton infiniti was a no hassle experience, straight forward, honest, transparent and quick. John, was very nice and helpful and very polite and helped me learn to use all the features of the car. Dave was especially kind in helping me pick out options and finding the right car for my needs. The shop was clean, I got a 360 tour and felt comfortable at all times. I love my G37x coupe! More

Sales associates were extremely friendly and knowledgeable..they worked with our situation in the best way they could and were able to get us the car we wanted. We greatly appreciate their willi knowledgeable..they worked with our situation in the best way they could and were able to get us the car we wanted. We greatly appreciate their willingness to work with us. More