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Beck Chrysler Dodge Jeep RAM - Service Center
Palatka, FL
414 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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414 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center
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December 01, 2024
Super experience. Friendly staff and knowledgeable service personnel. Service staff provided a ride home and picked me up when my vehicle was ready. Awesome experience Friendly staff and knowledgeable service personnel. Service staff provided a ride home and picked me up when my vehicle was ready. Awesome experience. More
by cheryl_ratliff
Verified CustomerEmployees Worked With
Larry the driver , Ed Demming
December 01, 2024
I wasn’t impressed with the manager, John. He was abrasive, rude, and non-communicative. I’ve been servicing my vehicles at Beck Nissan and Beck Chrysler Dodge since 2010. I’ve never been trea He was abrasive, rude, and non-communicative. I’ve been servicing my vehicles at Beck Nissan and Beck Chrysler Dodge since 2010. I’ve never been treated this way. I asked to be contacted about what happened and I wasn’t. This really makes me lose faith in keeping my business within my small town that I love. More
by tinktoes
November 29, 2024
Scheduled appointment for 9:00am for a simple tire balance and rotation. Got there and checked in around 8:50. Service department was very nice. I sat in the waiting area for about 30 minutes. Service balance and rotation. Got there and checked in around 8:50. Service department was very nice. I sat in the waiting area for about 30 minutes. Service guy came in and asked what was the reason for the tire balance and rotation which they hadnt even started yet. He had told me they were going to get it in shortly. Mind you this was a simple tire balance and rotation. There were several cars that checked in after I did and there cars were already in the garage being worked on. I waited about another 45 minutes, walked outside and my vehicle was still sitting were I had left it. The service guy told me they only had one tire machine and it was being used so mine was next. My vehicle did not go into the garage until 11:00. It was done in about 30 minutes. This is very unacceptable. If you were so busy for it to take 2 and a half hours for a simple tire balance and rotation then why schedule appointments. Just bring them in first come first serve. Probably will not return nor will I recommend others to the service department More
by jaakkandyjeep
Employees Worked With
Not sure of the name
November 29, 2024
Excellent experience! Jon took a complicated situation and made it painless for me. Also, everyone I came in contact with treated me like they had know me for years. Ve Jon took a complicated situation and made it painless for me. Also, everyone I came in contact with treated me like they had know me for years. Very pleasant! More
by toddsearcy
Employees Worked With
Jon
November 25, 2024
Good Service and great place to do business. Nice service staff. Good and fair pricing. Nice service staff. Good and fair pricing. More
by DUANEMOTT0
November 25, 2024
They were finished quicker than anticipated and very courteous. They were obviously very busy, so I appreciated the good service. courteous. They were obviously very busy, so I appreciated the good service. More
by g8rgirl1963
November 25, 2024
Excellent service completed in a timely manner. Very customer friendly, will continue to use this service center for the life of my vehicle. Very customer friendly, will continue to use this service center for the life of my vehicle. More
by josh.turner
Employees Worked With
November 24, 2024
Had a question concerning my bill. Spoke to Justin D. and he was able to clear up my confusion. Excellent communication skills. I truly appreciate Justin and my salesman Clellan Barnes Spoke to Justin D. and he was able to clear up my confusion. Excellent communication skills. I truly appreciate Justin and my salesman Clellan Barnes. Thank you. More
by CUDA1977
November 24, 2024
Always professional and up front to work with. Justin the service manager is on top of his game and is nothing but honest. Justin the service manager is on top of his game and is nothing but honest. More
by MORROW206
Employees Worked With
Other Employees :
PJ Knipp, Shane McBay, Ed Demming
