Justin Dowling
Justin Dowling at Beck Chrysler Dodge Jeep RAM

Justin Dowling

Service Advisor

Beck Chrysler Dodge Jeep RAM

256 Hwy 17 North
Palatka, FL 32177

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4.8
379 Reviews
4.8

379 Reviews

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379 Reviews of Justin Dowling

July 01, 2026

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Very helpful! On my oil change the service writer let me know my Jeep also was due for transfer case differential and brake fluid change and said they could also d More

by MIKEDLD999
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer , There was another service writer but he was helpful as well well

Jul 07, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for the detailed feedback. It's great to hear your advisor took the time to explain the recommended maintenance and let you make the decision without any pressure. We also appreciate you mentioning the little things, like having time to look over your Jeep and the comfortable waiting area. Those details matter, and we're glad they helped make your visit a positive one. We look forward to seeing you again the next time your Jeep needs us. — Carole M

June 29, 2026

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First service was quick and all maintenance actions performed. The service tech was friendly and efficient. More

by crgolden
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Recommend Dealer
Yes
Jul 07, 2026

Beck Chrysler Dodge Jeep RAM responded

Thanks for taking the time to leave a review! We're glad your first service visit went smoothly and that everything was completed as expected. It's great to hear your service technician was friendly and efficient. We appreciate you choosing us and hope to see you again next time your vehicle is due for service. — Carole M

June 27, 2026

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Justin and his team were excellent in servicing my Ram truck! Communication was excellent and I didn’t feel like he was trying to sell me services that I didn’t need. I will continue to use their servic More

by arkuleski
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Recommend Dealer
Yes
Jul 08, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your experience! It's great to hear that Justin and the team kept you informed throughout your visit and earned your trust with straightforward, honest service. That kind of confidence means a lot to us. We appreciate your business and are glad to know you'll be back when your Ram needs service again. — Carole M

June 26, 2026

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They were fast and courteous. Had recall work done with no hassle. Mechanic was nice enough to call and confirm what needed to be and what time frame. More

by CODY
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer

Jul 08, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave a review, Cody! We're happy to hear your recall service was handled without any headaches. It's great to know the technician reached out personally to explain what was needed and keep you informed about the timing. We appreciate your trust and look forward to being here whenever you need us. — Carole M

June 26, 2026

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I had an excellent experience with Beck while my truck was being worked on. The communication throughout the entire process was great, and I always felt informed about what was going on with my vehicle. T More

by RAMTRUXROX
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer

Jul 08, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for such a thoughtful review! We're glad you felt informed every step of the way while your truck was in our care. Good communication can make all the difference during a service visit, and we're happy to hear our team made the process as smooth and stress-free as possible. We truly appreciate your recommendation and look forward to being there whenever you need us again. — Carole M

June 21, 2026

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started out on the wrong foot but by the time i got home the service manager had realized what was going on and squared things away. very fortunate that the service manager and justin took the time to look More

by sopawmam
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Recommend Dealer
Yes

Other Employees Tagged: the individual taking in the autos for service

Jun 22, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for the update. We're glad the concerns were recognized and addressed quickly. Justin and the service manager both care about getting things right, and we appreciate you giving them the opportunity to look into the situation and make the necessary corrections. Thank you for your patience and for sharing your experience. — Carole M

June 20, 2026

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Great customer service. Knowledgeable and professional service advisor. Communicated well and I appreciated the courtesy ride and driver. More

by kelly.lowe58
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Recommend Dealer
Yes
Jun 22, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for the feedback., Kelly. We're glad your advisor kept you informed and provided the level of service you expected. It's also great to hear the courtesy ride and driver made your visit easier. We appreciate you choosing us and taking the time to share your experience. — Carole M

June 18, 2026

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I have purchased 2 new Jeep Compass vehicles (2014, 2018) from Beck and always found them to fair in both sales and service. I would likely trade and buy from them again. When it came time to pay for my late More

by STERLING3145
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer , Ashley

Jun 18, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for being a longtime Beck customer. It's great to hear you've had positive experiences with both our sales and service teams over the years. We're glad Ashley was there to help, especially when you realized your phone had been left behind. We know that's never a fun discovery, and we're happy she was able to keep it safe until you returned. We'll be sure she sees your kind words. Thanks again for your continued trust in us and for being a part of our Beck family — we truly appreciate it!

June 15, 2026

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I have no complaints about Beck's. Service is always good. Perry passed years ago. More

by lahutchsn
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Recommend Dealer
Yes

Other Employees Tagged: David Whitmer, Kevin Taylor

Jun 16, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for the review. We're happy to hear you've consistently had good experiences with our service department. We appreciate your continued business and are glad our team has been able to take good care of you over the years. We're sorry to hear about Perry. Thanks for taking the time to share your feedback. — Carole M

June 14, 2026

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Service department always wants the customer to walk away satisfied with the work that was performed. More

by nick
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Recommend Dealer
Yes
Jun 16, 2026

Beck Chrysler Dodge Jeep RAM responded

Thank you for the kind words. We believe good service isn't just about fixing vehicles—it's about making sure customers feel confident and satisfied when they leave. We appreciate your trust in our service department and look forward to helping you again in the future. — Carole M

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