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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
444 Reviews

444 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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August 01, 2025

Car always given back clean no worries about work not done correctly and great help More

by CATSOFNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pollack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the kind words! We're so glad to hear you consistently receive your vehicle back clean and serviced with care. Providing peace of mind and reliable work is exactly what we strive for. We appreciate your continued trust!

August 01, 2025

The best part of my visit was the curtesy driver that took me home after dropping off my 2025 Ram Truck for warranty repairs (none of which were done). He was very nice. More

by gene28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your feedback. We're glad to hear that our courtesy driver made a positive impression and provided a great experience. However, we’re sorry to learn that your warranty repairs were not completed as expected. That’s certainly not the experience we aim to provide. We’d appreciate the opportunity to make things right—please don’t hesitate to reach out so we can address any remaining concerns.

August 01, 2025

Fast Done Multiple services Close Clean Listened to me Acknowleged my continus visits Respectful Honest More

by SSTARR7777
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great feedback! We’re glad to hear that you had a positive experience with fast, respectful, and honest service. We truly value your continued visits and appreciate your trust in us. Looking forward to seeing you next time!

August 01, 2025

I was in an out before my Appointment time bc I was early but they were fast More

by HINES3217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're glad we could get you taken care of quickly—even before your scheduled appointment time. We appreciate you coming in and look forward to seeing you again!

July 31, 2025

I had a scheduled free oil change at 8:30; I had brought a car at that location a few months earlier and as a perk, I would receive two free oil changes. I ended up waiting over three hours for my oil chan More

by Walkingtall
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Receptionist at the front service desk.
Jul 31, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about the extended wait time during your recent visit. That’s not the level of service we aim to provide, especially to loyal customers like you who have trusted us with your vehicle’s care for several years. We appreciate your past business and your continued trust, and we regret that this experience didn’t reflect the standard you’ve come to expect from us. Your comments have been shared with our service team so we can take steps to ensure better communication and timeliness moving forward. Thank you again for your feedback and for being a valued customer.

July 30, 2025

I always get treated like a VIP. I appreciate the quick service I receive at Beck. More

by RACHELSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in Service
Jul 31, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the wonderful feedback! We're glad to hear you consistently feel like a VIP—that's exactly the experience we strive to provide. We truly appreciate your continued support and are happy to deliver quick, reliable service each time you visit. Looking forward to seeing you again soon!

July 28, 2025

Everything went smoothly . Treated nicely. Service time was about as expected. Was over all, chill experience More

by Troy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
July 28, 2025

Outstanding Customer Service Experience at Beck Chrysler! I recently had my vehicle serviced at Beck Chrysler, and I cannot say enough about the exceptional customer service I received. From the moment I More

by JACI3406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you so much for taking the time to share such a thoughtful and detailed review. We're truly honored by your kind words and thrilled to hear that your experience with our team at Beck Chrysler was smooth, stress-free, and exceeded expectations. Providing outstanding customer service and convenience is something we take pride in, and it’s wonderful to know it made a positive difference in your day. Your trust and recommendation mean the world to us, and we’re grateful for the opportunity to serve you. We look forward to welcoming you back in the future. Thank you again for choosing Beck Chrysler!

July 27, 2025

The service center is always professional and they always treat me like I am a special customer. More

by RACHELSIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in Service
July 27, 2025

I came in hoping they could fix an issue that other shops could not. Well I was wrong and they could not. They claim to have found $2,700 worth of bad parts that had nothing to do with the issue I was having More

by BRENDANBERNHARDSR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Whitmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
2.0
This rating includes all reviews, with more weight given to recent reviews.