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Beck Chrysler Dodge Jeep RAM - Service Center

Palatka, FL

4.6
402 Reviews
Call Service Center (386) 666-3576

402 Reviews of Beck Chrysler Dodge Jeep RAM - Service Center

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April 27, 2025

Friendly knowledgeable service writer explained all options exceptional value service completed on time with a detailed explanation of work completed More

by lfynn49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you very much! We appreciate you taking a moment to share your service experience with us. Our Chrysler team will be very happy to hear that you were satisfied with your visit. We'll look forward to seeing you next time!

April 27, 2025

Quick to act on my arrival, and got the car in in less than 15 minutes. They gave an estimate that they met, including recommendations for upcoming items. Everyone was both helpful and friendly. More

by N.JAY.HARRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience! We're glad to hear that your visit was efficient and that our team was able to get your vehicle in quickly. It's great to know the estimate met your expectations and that our recommendations were helpful. We truly appreciate your kind words about our staff—we’re proud of the friendly and professional service they provide. We look forward to seeing you again!

April 25, 2025

The repair was done correctly and timely. Cost was reasonable and okay. Will return for future repairs. More

by ANDREWSTROMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

We appreciate your feedback, Andrew. Thanks for taking the time to share.

April 22, 2025

fantastic! !! My family and I have been customers for over 25 years. they have always taken great care of us More

by PAULFERSCHKE
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for your long-time loyalty, Paul!

April 21, 2025

Good service on my Acura MDX, competitive pricing to other dealers. Bonus - I used a coupon! More

by DDK
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for the great review! We're happy to hear you received quality service on your Acura MDX. It's great that you were able to take advantage of a coupon too—that’s always a nice bonus! We appreciate your business and look forward to serving you again in the future.

April 21, 2025

Friendly, told us exactly what was happening knew what he was doing. Just a good guy pleasant friendly. More

by MIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Hello Mike, Thank you for the great feedback! We're so glad you had a positive experience and that our team member made you feel informed and at ease throughout the process. It’s always our goal to provide knowledgeable, friendly service, and it’s wonderful to hear that came through. We appreciate your kind words and hope to see you again soon!

April 20, 2025

Great service and excellent customer service. They always treated me with respect and are very knowledgeable More

by kharris0678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your kind words! We're thrilled to hear that you've consistently experienced great service and respectful, knowledgeable care from our team. Providing excellent customer service is what we strive for, and it's rewarding to know we’re meeting that goal. We truly value your trust and look forward to continuing to serve you!

April 20, 2025

The service dept has been proactive and reactive regarding maintenance on multiple vehicles I have owned over the last 24 years. David, Justin and most recently Jon have answered my questions and g More

by Medic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon
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Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for your continued trust over the past 24 years! We're honored to have supported you through the maintenance of multiple vehicles, and we're especially glad to hear that David, Justin, and Jon have provided helpful, honest advice along the way. Being both proactive and responsive is exactly what we aim for, and your feedback means a lot to our team. We truly value your loyalty and look forward to continuing to assist you in the future.

April 19, 2025

After 2 days finally got truck fixed. Thank you Justin Thank full that we were given a loan car to drive from the dealership. More

by Glenna Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dowling
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thanks for your feedback, Glenna. We're glad that Justin was able to resolve your issue and provide you with a loaner in the meantime. We'll see you on your next visit.

April 14, 2025

My vehicle was not repaired due to the part being the wrong one sent for my vehicle. Part has to be reordered and repair rescheduled. More

by ANDREWSTROMAN
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Whitmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dowling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Beck Chrysler Dodge Jeep RAM responded

Thank you for sharing your experience, and we truly apologize for the inconvenience caused by the wrong part being sent for your vehicle. We understand how frustrating delays like this can be, and we’re working to get the correct part in and your repair rescheduled as quickly as possible. We’ll contact you to schedule your repair as soon as the part comes in. Thank you for your patience.

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