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Beck & Masten Buick GMC - Service Center

Houston, TX

3.9
470 Reviews
Call Service Center (281) 469-5222

470 Reviews of Beck & Masten Buick GMC - Service Center

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January 14, 2025

Great service and awesome customer service. Mr. George always takes care of me with a great positive attitude. More

by Francisco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George,
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Jan 16, 2025 -

Beck & Masten Buick GMC North responded

Hi Francisco, thank you for your kind review; we are happy to pass along your comments to George here at Beck & Masten Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2025

I just had my Yukon 100,000 mile check up and the service team under the direction of Sunni Felix did an outstanding job. Ms. Felix was very knowledgeable of my vehicles’ issues and was very professional in More

by Michael.kennedy77433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 12, 2025

Mr. Avila is very responsible in his work and always tries to keep me informed about the service of my vehicle. More

by rossyftz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Avila
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Jan 14, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy Avila could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

January 10, 2025

Great at keeping customer updated, and also on timing of service. The valet team is above any I have seen, they were fast, informative and on top of moving cars in and out. More

by JeffB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Beck & Masten Buick GMC North responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 10, 2025

Had car serviced recently a few issues but David the manager took care of things and Justin the service tech took care of us too. More

by nancynewport
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 12, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to David and Justin here at Beck & Masten Buick GMC North! We are always more than happy to assist you if anything else comes up. Take care!

January 09, 2025

They do good work. I always take it for my oil changes. Good customer service More

by Dillonstamps
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley
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Jan 10, 2025 -

Beck & Masten Buick GMC North responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

Very polite and helpful. They answered all my questions and included an additional wiper for my window. More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know his name.
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Jan 09, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you so much for the positive review! We hope to be of service to you again in the future. Best wishes, Beck & Masten Buick GMC North

January 08, 2025

Beck and Masten did a good job as usual in the service dept. Justin was professional and a pleasure to deal with. More

by dchamberlain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
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Jan 10, 2025 -

Beck & Masten Buick GMC North responded

Hello, we're happy you found our staff to be so supportive during your experience here at Beck & Masten Buick GMC North. We are always more than happy to assist you if anything else comes up. Take care!

January 08, 2025

I always receive excellent service at this dealership. The staff is extremely knowledgeable and friendly. More

by dtbarron.barron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Uriarte
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Jan 09, 2025 -

Beck & Masten Buick GMC North responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Beck & Masten Buick GMC North! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Beck & Masten Buick GMC North!

January 06, 2025

Good experience would recommend to anyone. Great service and and and and and and and More

by boomlift
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gilliland
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 07, 2025 -

Beck & Masten Buick GMC North responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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