Beck & Masten Buick GMC - Service Center

My service was great from when I pulled into the bay up until I was done. Top notch service. until I was done. Top notch service. More

I called and made an appointment for Saturday May 3,2025 @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off af @ 2:30pm for an oil change snd battery check. I did drop my vehicle off on Saturday with the agreement I would pick it up on Monday when I got off after 4pm. My husband called st 3:30 to check on the vehicle. The representative stated they needed approval to install the battery. No one texted call or made any contact with us to state they needed approval. My husband approved for them to install the battery at 3:41. We arrived at 5:12pm. The battery was not installed and I had to wait for about an 40 min to an hour. The representative stated it would take about 30 minutes. That did not happen. I am very upset with the service. My vehicle should have been ready. This is poor service. More

Matthew was the absolute best! Went for an oil change and my truck was washed and they provided a video that showed everything that they inspected. Best service! Went for an oil change and my truck was washed and they provided a video that showed everything that they inspected. Best service! More

Great service! Wesley Onajobi was very helpful. Was in and out quick no delays. Will go back for my next oil change. Wesley Onajobi was very helpful. Was in and out quick no delays. Will go back for my next oil change. More

Not to happy that the oil change package bought when car purchased. Oil changes left but not honored. Don't drive car that much so oil changes not necessary. Take car in when get oil change notices but sti purchased. Oil changes left but not honored. Don't drive car that much so oil changes not necessary. Take car in when get oil change notices but still got screwed on package bought. Pkg discontinued now but i remember the guy basically crying as he needed to sell to feed his family. Never again will I fall for that crap. More

I have bought several vehicles from this dealership I like the salesperson Darren and I like the service technicians and their professionalism when dealing with repairs to my vehicles like the salesperson Darren and I like the service technicians and their professionalism when dealing with repairs to my vehicles More

Ms Rodriquez was very informative and professional. She kept me informed at all times. Outstanding! She kept me informed at all times. Outstanding! More

The dealership serviced the car in a timely manner. They were informative and helpful to let me know what was being done. They were informative and helpful to let me know what was being done. More

Easy to make appointments and the staff is always helpful and efficient in the Service Department! and efficient in the Service Department! More

The wait for just an oil change was horrible. I do not recommend anyone coming here. I do not recommend anyone coming here. More