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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,729 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,729 Reviews of Beck & Masten Buick GMC South - Service Center
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July 18, 2025
Easy peasy scheduling. Prompt courteous and professional service. Had some technical questions which they answered. Very positive experience. Prompt courteous and professional service. Had some technical questions which they answered. Very positive experience. More
by rudy
Employees Worked With
July 18, 2025
Excellent service! Andrea is the best! My service dealership for life! Kept informed about my vehicle's progress ! Start to finish! Thanks again. Andrea is the best! My service dealership for life! Kept informed about my vehicle's progress ! Start to finish! Thanks again. More
by Les
Employees Worked With
Andrea
July 17, 2025
We are very pleased with the service we received today from Kevin Troung.. It was a difficult morning for us and it took a little longer than anticipated and he was very patient and understanding… We are from Kevin Troung.. It was a difficult morning for us and it took a little longer than anticipated and he was very patient and understanding… We are happy with his professionalism today and every time we have gone for service.. More
by Velatexas
Employees Worked With
Kevin Troung
July 14, 2025
Very unhappy with the service department. Have been going to the Becken Masten South on I-45 for 15 years. Scheduled 2 weeks and advance. Arrived at 7:30a.m. for an oil change by 11:30a.m. T Have been going to the Becken Masten South on I-45 for 15 years. Scheduled 2 weeks and advance. Arrived at 7:30a.m. for an oil change by 11:30a.m. They had not even touched my truck and people that arrived behind was already leaving with their vehicle completed. So rescheduled for the next week for an 8a.m. Appointment. Arrived before 8a.m. Truck was not done tell 4:30p.m. Obviously they do not appreciate a long time dedicated customer. 8.5 hours for an oil change. Ridiculous!! More
by irene
Employees Worked With
Rocio
July 10, 2025
The team at Beck & Masten really helped me out when I was struggling financially. They worked with me to bring down the repair price, which I really appreciated. They help me so much,The only downside was th struggling financially. They worked with me to bring down the repair price, which I really appreciated. They help me so much,The only downside was that the truck had no gas when I picked it up and died on the highway, so I had to call my wife to bring me a tank of gas, I was on the high way for 2 hours. More
by Alex
Employees Worked With
Myer Christopher
July 06, 2025
I live next to a Chevy dealership literally 5 minutes but wasn’t getting the services I expected, especially buying a GMC from them I opted to drive 20 minutes farther and so glad I did. Excellent service ev wasn’t getting the services I expected, especially buying a GMC from them I opted to drive 20 minutes farther and so glad I did. Excellent service even got me a round trip home with Uber. Definitely buying my next truck here. More
by Fred.qms
Employees Worked With
Gil
