Beck & Masten Buick GMC South - Service Center
Houston, TX
1,754 Reviews of Beck & Masten Buick GMC South - Service Center
Always courteous. Anthony Morelli is the best. I've purchased 3 vehicles and had multiple friends and family buy there also Anthony Morelli is the best. I've purchased 3 vehicles and had multiple friends and family buy there also More
Easy to schedule an appointment online and just drop off car at dealer and pickup when ready. Convenient way to get maintenance completed on car. car at dealer and pickup when ready. Convenient way to get maintenance completed on car. More
The Service Dept. always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting always treats me very well, but esp. takes care of my car in a timely manner. I really think my Service Advisor, William, really cared about getting it right - and this is appreciated! More
Brought my Gmc Sierra for an oil change and Aldberto the service advisor was on point. Drop and pick up was smooth. Great Communication thru text letting me know of my service process. service advisor was on point. Drop and pick up was smooth. Great Communication thru text letting me know of my service process. More
Keeping your customer informed has to be better and for y’all to park my car when im waiting in the waiting room for an extra 25 min after the service was done is ridiculous. The communication between the y’all to park my car when im waiting in the waiting room for an extra 25 min after the service was done is ridiculous. The communication between the front and the back room obviously is not there. Making an appt for 8 am but not getting out till 9:45 is crazy. What’s the point of making an appt. If I can’t get good service than I’ll look elsewhere. More
The service department is horrible they forgot to insert a vacuum hose to the wastegate which my check engine light came back on after leaving from dealership on Monday had to take it back Tuesday morning a vacuum hose to the wastegate which my check engine light came back on after leaving from dealership on Monday had to take it back Tuesday morning More