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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,563 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,563 Reviews of Beck & Masten Buick GMC South - Service Center
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May 13, 2024
Beck & Masten Buick South has an excellent professional service department. I’ve never had any issues with them during scheduling services for my vehicle. Very satisfied customer. service department. I’ve never had any issues with them during scheduling services for my vehicle. Very satisfied customer. More
by Mbella7560
Employees Worked With
William Lentini
Helpful May 08, 2024
This dealership is very slow. I was told I had to wait outside by the porter because they don’t like people in the lobby. Took over 1 1/2 hr to do a simple oil change and I had an I was told I had to wait outside by the porter because they don’t like people in the lobby. Took over 1 1/2 hr to do a simple oil change and I had an appointment More
by wwt2
Employees Worked With
May 05, 2024
I always have a great experience when I got here and get my car serviced!!!! Recommend Anyone to come here all the reps are professional and friendly. my car serviced!!!! Recommend Anyone to come here all the reps are professional and friendly. More
by tahnisha.colson
Employees Worked With
May 01, 2024
Always do a great job always great customer service. I recommend service to all of my friends I recommend service to all of my friends More
by anoby.o
May 01, 2024
Not happy about it at all. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. Service department was not very helpful and ignored me when I walked in. Didn’t acknowledge me till I had to say something. More
by Saucedo1980
Employees Worked With
April 30, 2024
Great customer service will return love it! ! Will recommend people to come see y’all ! Will recommend people to come see y’all More
by thomasjbanks
Employees Worked With
April 30, 2024
Schedule service online was very easy. Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a Arrived at dealer and was greated and dropped off truck for service. Service advisor was very helpful and took all info and started work. Received a text that some additional work needed to be completed so agreed to do work and signed papers online. Work was completed very quickly and out the door I go!! Thank you More
by 02harley69
Employees Worked With
April 27, 2024
I can’t complain about the customers service. Miss Rosie always provides the best service. Miss Rosie always provides the best service. More
by Wil
Employees Worked With
April 26, 2024
I purchased a pre-paid oil change package some time ago. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. When I went int the dealership to have the service done, I was told that the agreement I had purchased had "expired". "It was in your contract Mr. Johnson". No refund, no sorry you got duped - nothing. I had to pay for the service. I accused them of theft - no reaction. I am considering going to small claims court for the $75. I view such behavior as falling under the criminal code definition of theft by unlawful taking! More
by bob.j3294
Employees Worked With
