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Beck & Masten Buick GMC South - Service Center
Houston, TX
1,697 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,697 Reviews of Beck & Masten Buick GMC South - Service Center
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November 18, 2020
I have taken my work truck twice to Beck and Masten. Both times the work was completed very close to estimated time. The Team there seems to get along great with each other and really want to help each custo times the work was completed very close to estimated time. The Team there seems to get along great with each other and really want to help each customer. Best dealership I have Ever worked with. More
by Chris
Verified CustomerEmployees Worked With
Jamie Ward
November 17, 2020
They were very professional and attentive and r the he customer service was excellent. I was given a name to contact when I arrived and that person was there to assist me and again did her job very effic customer service was excellent. I was given a name to contact when I arrived and that person was there to assist me and again did her job very efficiently with no wasted time. More
by SWARTZR110SE
Employees Worked With
Gina
November 15, 2020
Wasn’t so happy about the service / warranty either . Couldn’t wash my truck after being in the shop for 6 days I don’t think I would be purchasing another vehicle from here . Couldn’t wash my truck after being in the shop for 6 days I don’t think I would be purchasing another vehicle from here . More
by jzarate87
Employees Worked With
Jamie Ward
November 15, 2020
Very satisfied with the service. Were able to fix my truck in no time. Definetaly will be reffering my friends to you guys. Thank you truck in no time. Definetaly will be reffering my friends to you guys. Thank you More
by Lvillegas70
Employees Worked With
Rosie Hernandez, Jamie Ward, Manny Escalon
November 14, 2020
Knowledgeable, great customer service, easy to schedule, approachable, and great inventory while you wait! I will continue to go to Beck and Masten South! Many thanks. approachable, and great inventory while you wait! I will continue to go to Beck and Masten South! Many thanks. More
by CiscoJay
Employees Worked With
Rosie Hernandez
November 14, 2020
Enjoyed working with Nora to service my vehicle today, she took care of all of my needs today, and kept me updated on the whole process. Impressed on how she handles multiple customers at the same time. she took care of all of my needs today, and kept me updated on the whole process. Impressed on how she handles multiple customers at the same time. More
by Valued Customer
Employees Worked With
Nora
November 13, 2020
Great Service department! Always get fantastic treatment by Gabby and the entire team! Work is done on time and at the quoted amount. The availability of a rental while my repairs are being done keeps me co by Gabby and the entire team! Work is done on time and at the quoted amount. The availability of a rental while my repairs are being done keeps me coming back as well! More
by Tony Zubizarreta
Employees Worked With
Gabby , Manny Escalon
November 13, 2020
Jamie in the service department has been a man I can trust. He is the epitome of a customer oriented service rep. Everyone in the service dept. goes the extra mile. They EARN my trust every visit. I trust. He is the epitome of a customer oriented service rep. Everyone in the service dept. goes the extra mile. They EARN my trust every visit. I am on my 4th veh. from Beck and Mastin. I wouldn’t go anywhere else. More
by Joseph Glennan
Employees Worked With
Mark, Jamie Ward, Manny Escalon
