Beck & Masten Buick GMC South - Service Center
Houston, TX
1,697 Reviews of Beck & Masten Buick GMC South - Service Center
Always a 5 STAR experience. This was the 3rd vehicle we have purchased from Beck & Masten Buick GMC South. We would not have returned unless we have always had a great experience. This time was no differen have purchased from Beck & Masten Buick GMC South. We would not have returned unless we have always had a great experience. This time was no different. No pressure, easy process and financing. Jenny Andaur went above and beyond to find us the perfect truck for our needs. Helpful, knowledgeable and super nice. We couldn't be happier with the service that she provided. William, who wasn't even our sales person was so attentive to our almost 2 year old granddaughter Aaliyah. Even taking her over to his desk to draw on paper while we did paperwork. Marco in Finance was very professional and provided excellent service. Everyone at Beck & Masten GMC South makes you feel like family. We will definitely be back again next time we are in the market for a vehicle! More
Jamie and Manny went far and beyond of what I was expecting. The work took longer than what I expected, but they gave me a lender vehicle while the work was being complete. And that was A-1 SERVICE expecting. The work took longer than what I expected, but they gave me a lender vehicle while the work was being complete. And that was A-1 SERVICE More
Check engine light appeared on my vehicle and I called the dealership to find out what could be done. They got my vehicle in quickly and more importantly my vehicle was done and ready for pick up that eve the dealership to find out what could be done. They got my vehicle in quickly and more importantly my vehicle was done and ready for pick up that evening. It was a blessing to also have a loaner available. More
The dealership Voided my powertrain warranty all because of a silly leveling kit on my truck which makes no sense. Silly....Never coming back here again or buying any vehicles from here again. of a silly leveling kit on my truck which makes no sense. Silly....Never coming back here again or buying any vehicles from here again. More
Always happy with the service great awesome customer service and the service was excellent awesome too awesome awesome awesome awesome service awesome sales love that place service and the service was excellent awesome too awesome awesome awesome awesome service awesome sales love that place More
Work was completed as expected however I was disappointed that I had to pay for my oil change. I only put about 5000 miles on my car in the first year and missed the deadline for my free oil change for purch that I had to pay for my oil change. I only put about 5000 miles on my car in the first year and missed the deadline for my free oil change for purchasing a new vehicle by a couple of weeks. That just doesn’t seem right. Due to COVID we placed less miles on the car. More
This is by far the best dealership I have ever had the pleasure of doing business. The honesty care about their customers.. 5 stars everyday pleasure of doing business. The honesty care about their customers.. 5 stars everyday More
Everything was good very professional and friendly service. Great communication very happy with y’all getting Uber rides to and from Dealer. Appreciate Arturo Gonzalez for taking care of everything service. Great communication very happy with y’all getting Uber rides to and from Dealer. Appreciate Arturo Gonzalez for taking care of everything More
Even with an appointment an oil change took 2 hours. Appeared employees personal vehicles were taken care of first. Lots of employees with only a few actually working. Appeared employees personal vehicles were taken care of first. Lots of employees with only a few actually working. More