Beck & Masten Buick GMC South - Service Center
Houston, TX
1,697 Reviews of Beck & Masten Buick GMC South - Service Center
The service was good I was helped by Rosie and she was really helpful but I don’t like that my truck was there for so long and left me with out a truck for over a month really helpful but I don’t like that my truck was there for so long and left me with out a truck for over a month More
I've never owned a new car in my life this car lot went out of their way to help me and here I'm a year and half later and they still are going above and beyond to keep my car in tip top shape I recommend out of their way to help me and here I'm a year and half later and they still are going above and beyond to keep my car in tip top shape I recommend Beck and masten to everyone they treat like royalty More
Ordered the wrong part so had to come back a second day. Ordered the wrong part so had to come back a second day. I asked the first day to air up all 4 tires. Didn’t do it. Asked again on the second. Told t Ordered the wrong part so had to come back a second day. I asked the first day to air up all 4 tires. Didn’t do it. Asked again on the second. Told they did it but since the battery cable change knocked out my sensors initially I had to drive awhile til they reset finally got a readout. Didn’t do them again. Tech told rep they were done. All he did was leave 2 of the caps off. Not the kind of service I get from my dealer where I bought it from in Indiana. Guess being big means it’s ok to skip the small things. Did it myself. Took 5 mins. More
Awesome dealership. Jamie in service is the best. They gave me a loaner car which I appreciate very much. Love this dealership. We have bought 4 new and 1 used car. gave me a loaner car which I appreciate very much. Love this dealership. We have bought 4 new and 1 used car. More
I have been going to this location since I got my car, Ms. Rosie has always been good to me very respectful and friendly. Always looking forward to seen her. Ms. Rosie has always been good to me very respectful and friendly. Always looking forward to seen her. More
Rosie is amazing! She answered all my questions and was extremely helpful. Excellent customer service. I would definitely have Rosie help me again next time! extremely helpful. Excellent customer service. I would definitely have Rosie help me again next time! More
Great service and sales Gabby is very helpful, Toby always a professional. We will always come back! Thanks for helping with my boss Ron Janack’s truck, turned a bad situation into a wonderful experien always a professional. We will always come back! Thanks for helping with my boss Ron Janack’s truck, turned a bad situation into a wonderful experience! More
Service appointment was @ 8:30. Arrived early thinking I could get out earlier. It was almost 3 hrs but I not only had an oil change, I also had 1 recall. Time waiting wasn't too bad. could get out earlier. It was almost 3 hrs but I not only had an oil change, I also had 1 recall. Time waiting wasn't too bad. More