Beck & Masten Buick GMC South - Service Center
Houston, TX
1,695 Reviews of Beck & Masten Buick GMC South - Service Center
Excellent Service Today by Gaby Cano The reason for my visit today was for my oil change and check engine light. I have visited this location on three previous ocassions and my service The reason for my visit today was for my oil change and check engine light. I have visited this location on three previous ocassions and my service was not great. I came in today and was introduced to Gabby and I explained that I needed an oil change and has experienced my check engine light coming on and off. Gabby asked if I had an extended warranty and I told her I was not sure. She informed me that I did not and that she had other options available. I told her that I have mentioned in the past visits that I had concerns about my newly purchased vehicle but was blown off. Gabby gave me the attention that a service provider should provide while visiting the service department of a car dealership. Her service was amazing, she went above a d beyond and because of that I will be coming back to purchase the Platinum extended warranty. Thank You Gabby. Beck and Masten please recognize her because before this visit your rating was a 1!!!! More
Service Great dealership.....strongly recommend them. They were very helpful in helping me purchase my extended warranty for my 2016 Yukon . Karla was super f Great dealership.....strongly recommend them. They were very helpful in helping me purchase my extended warranty for my 2016 Yukon . Karla was super friendly and the service is amazing. More
Awesome !!!!! I came in and out ! The girls there are super nice and great customer service ! They were really helpful and friendly. I recommend everyone to come by I came in and out ! The girls there are super nice and great customer service ! They were really helpful and friendly. I recommend everyone to come by More
Amazing customer service! This was an amazing first visit to this dealership. Not only was the facility spotless clean, the staff was absolutely fantastic! Everyone. Everyon This was an amazing first visit to this dealership. Not only was the facility spotless clean, the staff was absolutely fantastic! Everyone. Everyone was helpful and friendly and always had a smile on their face. I must say Ilse and Melissa both made my day with the excellent service they provided. And the service guys get your vehicle IN and OUT in no time. I will surly be bringing my Truck back to this location!! Great job Beck & Masten South More
Service Department-Gaby I keep returning to this particular dealership because they treat you like family. I would like to thank Beck & masten for having great professionals I keep returning to this particular dealership because they treat you like family. I would like to thank Beck & masten for having great professionals working for them, especially Gaby. Gaby has been working with me since the first day that I took my truck for a simple oil change. The recommendations are great and the service are on point. I recommend anyone with a vehicle to come and get taken care of like a family member. Price wise, well they help you with everything they can to save you money. Thank you! More
Purchased extended warranty from Karla. Joshlyn processed payment. Gaby took vehicle in for service. Excellent service. Facility was clean and staff was professional. Will visit from Karla. Joshlyn processed payment. Gaby took vehicle in for service. Excellent service. Facility was clean and staff was professional. Will visit again More
Great service A very comfortable place to wait for oil changes or any car sevice to get done at good pdople really recomend for future car buyers A very comfortable place to wait for oil changes or any car sevice to get done at good pdople really recomend for future car buyers More
service was good Good service. friendly, was in and out fast. price was good. workers were helpful. my second care at this dealer ship. will come back again Good service. friendly, was in and out fast. price was good. workers were helpful. my second care at this dealer ship. will come back again More
They do what they say. They always do good work on my trucks. They have been servicing my trucks since 1990 and they do it in a timely matter and am always please. Keep up They always do good work on my trucks. They have been servicing my trucks since 1990 and they do it in a timely matter and am always please. Keep up the good work. More
Service Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and h Every time I visit this dealership, the visit is very pleasant. I always feel like I’m at home. Frany is an excellent greeter. She knows her job and has a great smile. More