Beck & Masten Buick GMC South - Service Center
Houston, TX
1,696 Reviews of Beck & Masten Buick GMC South - Service Center
General Service Great customer service every time I go. Jamie is just an excellent service advisor, very knowledgeable. Everyone is always looking out to make sure I Great customer service every time I go. Jamie is just an excellent service advisor, very knowledgeable. Everyone is always looking out to make sure I am taken care of. More
Great service Beck & Masten South as a whole is amazing, from service all the way to sales. I came in without an appointment and was out within a reasonable time. W Beck & Masten South as a whole is amazing, from service all the way to sales. I came in without an appointment and was out within a reasonable time. While I waited for my truck to be completed I struck up a conversation with a salesman who wasn't like any typical salesman. He was more informative and not pushy into getting me to trade my truck in for a newer model. More
great deal on multiple services the service is always friendly and very professional. i would definitely recommend the service and sales department at Beck and Master South. you can' the service is always friendly and very professional. i would definitely recommend the service and sales department at Beck and Master South. you can't go wrong with the fresh cookies either! More
Great Service Staff was really nice and did a great job on my car!!! They even patched/plugged my tire free of charge. I would recommend them to everyone! Staff was really nice and did a great job on my car!!! They even patched/plugged my tire free of charge. I would recommend them to everyone! More
Warranty part replacement with no issues Warranty part replacement and while I was there they agreed to replace another part under warranty. There was some delay between getting the part and Warranty part replacement and while I was there they agreed to replace another part under warranty. There was some delay between getting the part and putting it on so you have to stay on top of that but the actual on site experience with Karla as fine. More
Everything was awesome!! Excellent job from the very beginning truth the end enjoy the atmosphere on the dealership when I waiting for my truck Get Repair after all exelent jo Excellent job from the very beginning truth the end enjoy the atmosphere on the dealership when I waiting for my truck Get Repair after all exelent job. More
Service The service here is wonderful especially the young lady name Rosa who you give your information to when entering the service door. She is very profess The service here is wonderful especially the young lady name Rosa who you give your information to when entering the service door. She is very professional and knowledgeable. She has patience and a very pleasant attitude. It has not been a time that I have been there and service has been bad. Everyone there is very nice but Rose is the best!! What makes her the best is that she gives you a breakdown of what is needed of your vehicle and makes sure everything is checked and running smoothly with your vehicle before he/she leaves. If they haven't given her raise lately she deserves one now! More
Battery Problem Was having problem with battery in my truck, took it in and Rogelio P. checked it and advised me it was not holding charge. Put new battery and got m Was having problem with battery in my truck, took it in and Rogelio P. checked it and advised me it was not holding charge. Put new battery and got me going again. Rogelio was very helpful and gave me excellent service. More
Oil Change, tire rotation and balance Karla is very attentive, great customer service. My truck is well taken care of here. Manny takes the time to get to know his customers. Karla is very attentive, great customer service. My truck is well taken care of here. Manny takes the time to get to know his customers. More
Oil Change and Tire rotation Rosaena Vasquez did a great job of making my service a great experience, fast and courteous. This is the kind of service that makes a person want to c Rosaena Vasquez did a great job of making my service a great experience, fast and courteous. This is the kind of service that makes a person want to continue to come back for future purchases. More