Beck & Masten Buick GMC South - Service Center

Oil change I went to do my oil change and my battery check Ilse she was so helpful usually I change my oil with regular oil but this time I decided to change to I went to do my oil change and my battery check Ilse she was so helpful usually I change my oil with regular oil but this time I decided to change to full synthetic they dint replaced the battery because I got my truck in 2012 and it has no warranty but the battery has a sticker that has 6 years warranty but this lady do the impossible to if I can get another battery unfortunately has no warranty but I'm so happy because she did what she can I'm glad to talk to Ilse....thank you Ilse see you next time More

"Odd Idle" Having just purchased a 2017 GMC SIERRA about 3 months prior, I noticed a somewhat rough idle occurring intermittently while stopped at a light in dri Having just purchased a 2017 GMC SIERRA about 3 months prior, I noticed a somewhat rough idle occurring intermittently while stopped at a light in drive. Being somewhat concerned I made a appointment for service. They immediately got my truck in and road tested and checked for any problems. All is well and normal with the truck as it has VVT and Active fuel management that is constantly making adjustments to achieve optimum efficiency. Rogelio Paredes was indispensable in making sure my truck got in as fast as possible, and to assure me that all is normal with no problems. Thank You so much Beck & Masten South your service is A+, and Thank You Roger for all you done for me! More

Awesome Miss Rocio Hernandez is the very best, always helpful and concern about the people she serve. Great service advisers to work with, the price and serv Miss Rocio Hernandez is the very best, always helpful and concern about the people she serve. Great service advisers to work with, the price and service is excellent. More

Went in for a quick oil change and replace wiper blades. The advisor Rosaena Vasquez was very kind, beautiful smile and pleasant. She also gave me information about future service, which was so very helpful. The advisor Rosaena Vasquez was very kind, beautiful smile and pleasant. She also gave me information about future service, which was so very helpful. The wait time wasn't too long and the atmosphere of the dealership was pleasant as well. More

Service department From the time of my arrival until my departure Rosaena Vasquez was extremely helpful. She took my information and got the service taken care of for me From the time of my arrival until my departure Rosaena Vasquez was extremely helpful. She took my information and got the service taken care of for me. I have dealt with her in the past and have always been happy with her proficiency. More

Oil Change Dropped in on Fri afternoon while nearby for an oil change. They took me right in, reviewed my service records, did 26 point inspection, and had me ba Dropped in on Fri afternoon while nearby for an oil change. They took me right in, reviewed my service records, did 26 point inspection, and had me back on the road in 45 minutes. Nice waiting room, friendly folks. Five stars. More

Excellent service I took my Sierra to the dealership to work on and the communication and follow up was excellent... I will be back again if I need work done on my vehi I took my Sierra to the dealership to work on and the communication and follow up was excellent... I will be back again if I need work done on my vehicle More

Above & beyond service Ilse, Toni & Jamie exceeded my vist here today. Ilse took her time with explaining the best service needed for my vehicle. Jamie helped answer all my Ilse, Toni & Jamie exceeded my vist here today. Ilse took her time with explaining the best service needed for my vehicle. Jamie helped answer all my questions and concerns I had in regards to my vehicle & Toni closed my ticket explaining all the services completed on my vehicle. All three of them was the definition of Beck & Masten above and beyond employees!! More

Close Call I've brought my car for service to this dealer many times and the only issue I've encountered is with being notified that my car is ready. I dropped o I've brought my car for service to this dealer many times and the only issue I've encountered is with being notified that my car is ready. I dropped off the car at 8:15 in the morning and was never called by the service rep to inform me that my car was ready. I called to check on it around 3:45 (not realizing that the department closed at 4) and was informed that the car was ready. Ilse (not the service rep I dealt with in the morning) came through. Ilse was very apologetic and provided me with directions to get to the dealership faster as the freeway by the dealer was closed creating heavy traffic. I made it to the dealer just in time and was able to see Ilse to thank her. If I had seen Ilse when I initially dropped off my car, I would had my car back several hours earlier. More

Excellent Service I was helped by service advisor Gabriella Cano very good person Excellent Service Good hospitality and Quality work that's why I always take my tru I was helped by service advisor Gabriella Cano very good person Excellent Service Good hospitality and Quality work that's why I always take my truck back to Beck and Masten SOUTH More