Beck & Masten Buick GMC South - Service Center
Houston, TX
1,693 Reviews of Beck & Masten Buick GMC South - Service Center
2014 Buick Enclave Service My car problem was taken care of with great dedication and prompt service. Really liked the welcomeness and great service, nice team and tremendous te My car problem was taken care of with great dedication and prompt service. Really liked the welcomeness and great service, nice team and tremendous team. More
Great Experience Gaby Cano was very helpful, friendly, and professional! I will always service my truck at Beck and Masten South!! Thank you for the great experience!! Gaby Cano was very helpful, friendly, and professional! I will always service my truck at Beck and Masten South!! Thank you for the great experience!!! More
6/9/17 - 30,000 mile service & Warranty work I had an appointment, so Rosaena was expecting me. But she wasn't expecting me to have warranty work. I also had a time constraint and needed to go I had an appointment, so Rosaena was expecting me. But she wasn't expecting me to have warranty work. I also had a time constraint and needed to go to a meeting. She was extremely helpful in expediting the service. Not only did my oil change, filter and rotation get completed, but the warranty work was also finished in time for me to get to my other appointment.. I had expected a return visit for the warranty work. Kudos to Beck and Masden and the people in their service department for a job well done. Regards Dennie Jackson More
Oil change and back up sensor I have never been to such an amazing dealership in all of my years of servicing vehicles. This is my first GMC and I have never experienced such effic I have never been to such an amazing dealership in all of my years of servicing vehicles. This is my first GMC and I have never experienced such efficient, prompt and effective service from ANY other dealer. I have never seen a family like atmosphere like this location. The employees have great relationships with one another and it is a reflection of the caring management here. Manny looks after his employees and treats them all with the upmost respect but most importantly takes care of his clients. This canter trickles down to the care you receive from everyone! Happy employees, happy customers!!! ?? More
oil change. Staff is very friendly and wait time is reasonable for being so packed.. also the cookies and coffee hit the spot early in the morning. Staff is very friendly and wait time is reasonable for being so packed.. also the cookies and coffee hit the spot early in the morning. More
My experience was great as always. I was late for my appointment and i was still taken care of with courtesy and promptness. When my vehicle was ready i was immediately notified. I was late for my appointment and i was still taken care of with courtesy and promptness. When my vehicle was ready i was immediately notified. More
Oil Change Tirte Rotation Very Timely Made Sure The Customer Happy Leaving A Very Pleasant Time Waiting Look Around No Pressure Every One Very Friendly Look Forward To Deal Wit Very Timely Made Sure The Customer Happy Leaving A Very Pleasant Time Waiting Look Around No Pressure Every One Very Friendly Look Forward To Deal With Them Again More
6/8/2017 Experience Rose was very helpful,provided great customer service, and professional. She really helped me get in and out quickly. I will defiantly be back for my Rose was very helpful,provided great customer service, and professional. She really helped me get in and out quickly. I will defiantly be back for my next service call. More
Great people and awesome service. I'm greeted on the service drive each and every time I visit. Rose is a very professional young lady. Cary Freddie is my people and awesome service. I'm greeted on the service drive each and every time I visit. Rose is a very professional young lady. Cary Freddie is my name and she always remembers me. I would definitely recommend this dealership to any and everyone. More
Warranty work. Custom service was excellent. I was updated thru out the whole process. Rose Vazquez did a terrific job explaining the issues with my truck & keeping Custom service was excellent. I was updated thru out the whole process. Rose Vazquez did a terrific job explaining the issues with my truck & keeping me informed with the status of my veichle twice a day. Best part was arriving and seeing my truck nicely washed waiting for me. Would recommend it highly.! More