Bedford Chrysler Dodge Jeep Ram

The entire staff is courteous and attentive and first and foremost that you are comfortable. They are detail oriented and leaves nothing out. It was really a pleasure working with Bedford Jeep. I am a repea foremost that you are comfortable. They are detail oriented and leaves nothing out. It was really a pleasure working with Bedford Jeep. I am a repeat customer. More

Shea was super helpful - I found the car and lease deal that was perfect for me. that was perfect for me. More

No proactive updates on my vehicle status All updates where printed by me No perceived concern that they were not able to provide a service loaner passed me off to another sept almost like it wasn’t t where printed by me No perceived concern that they were not able to provide a service loaner passed me off to another sept almost like it wasn’t their problem. Was provided one reactive status update advising my vehicle would be done week before last it wasn’t and there was no update until a week ago July 5 advising it was done. This left me no ability to plan my pick up and return of said rental vehicle More

Disappointed. Gave them a second chance after they misinformed me about a car I was buying. Then I picked up the car they handed me the keys NO instructions. Here Gave them a second chance after they misinformed me about a car I was buying. Then I picked up the car they handed me the keys NO instructions. Here’s your car. Had and issue driving home had to go back. A mechanic came out for a ride with me. He was terrific. I don’t think I have ever felt so ignored? I handed them a check for the full amount of the vehicle and it was see you later. I have never gotten a follow up call. Absolutely nothing!!!! And I was still after the transaction having to send paperwork. Totally disorganized. The salesperson was not organized. I really love Jeep but this was beyond horrible. I would NEVER recommend this dealership. I can’t tell you how horrible I felt leaving there with a brand new car. I even called Jeep customer service and complained. I NEVER do that. This was awful. I am mad at myself for following through with the purchase. My lease was up and I needed to get a car so I sucked it up. But I must tell I am angry and disappointed that I did take the car. I really want someone in the company to understand this is not a good representation of your product. I am sorry to have to write this but buying a car is a HUGE investment for me. And they treated me like I was at the grocery store at. The self checkout. More

The made everything simple and clear! ! It was great that Lisa was well knowledged in towing horse trailers! I loved how straight forward the process was. ! It was great that Lisa was well knowledged in towing horse trailers! I loved how straight forward the process was. More

they were able to diagnose a long standing issue correctly and fix it promptly great job! correctly and fix it promptly great job! More

That’s no word to describe the feeling that I’m having with the service that I got Definitely I will recommend again and my next car is from the same dealer🫶🏽🤩🤩🤩 with the service that I got Definitely I will recommend again and my next car is from the same dealer🫶🏽🤩🤩🤩 More

Great team. Very professional, upfront. They are also very detail oriented and keep me informed whenever I bring my truck in for service Very professional, upfront. They are also very detail oriented and keep me informed whenever I bring my truck in for service More

The service department was excellent. I had a brake issue that I was experiencing which puzzled me since my truck is so new. The Service Tech investigated the issue and found that new rot I had a brake issue that I was experiencing which puzzled me since my truck is so new. The Service Tech investigated the issue and found that new rotors and pads for front and rear were needed and covered under warranty. To my amazement, they didn’t wait to hear from me and started the replacements. I figured it would take a day or two and it only took a few hours! Everyone I dealt with in the service department was great. More

Lisa is absolutely wonderful! Made my leasing experience smooth and easy. Loving my new Wrangler! Made my leasing experience smooth and easy. Loving my new Wrangler! More