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Bedford Chrysler Dodge Jeep Ram

Bedford Hills, NY

4.8
645 Reviews
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531 N Bedford Rd

Bedford Hills, NY

10507

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Showing 645 reviews

August 08, 2024

Service is always done quickly and with a smile! They are honest and open about pricing and services More

by Briz19ny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Briz, thank you for your kind words! We're thrilled to hear that you had a positive experience with our services. Providing quick and friendly service is always our top priority, and we appreciate your feedback on our transparency with pricing. We hope to see you again soon!

August 07, 2024

Short , you guys are big crooks. If you guys are the only Jeep in the Country, I'll never drive Jeep in my life. I regret every penny i spend in your establishment. More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Iacomini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
1.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Monteleone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Paul, we're sorry to hear about your experience. We take customer feedback seriously and would like to discuss your concerns further. Please reach out to our customer service team so we can address this issue and hopefully regain your trust. Thank you for bringing this to our attention. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

August 06, 2024

The entire staff is courteous and attentive and first and foremost that you are comfortable. They are detail oriented and leaves nothing out. It was really a pleasure working with Bedford Jeep. I am a repea More

by esmielynn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Valloni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Warren Pandiscia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Siguenza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Esmielynn, thank you for your kind words and for being a repeat customer! We are thrilled to hear that you found our staff courteous, attentive, and detail-oriented. We strive to make sure our customers are comfortable and satisfied with their experience. We look forward to serving you again!

Aug 12, 2024 -

esmielynn responded

Great Experience, would do it again!

August 01, 2024

Shea was super helpful - I found the car and lease deal that was perfect for me. More

by katherine.n.mcginn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shea
Aug 02, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Katherine! Thank you for sharing your positive experience with Shea. We're thrilled to hear that you found the perfect car and lease deal with us. If you ever need any further assistance, feel free to reach out. We appreciate your feedback and hope to see you again soon!

July 15, 2024

No proactive updates on my vehicle status All updates where printed by me No perceived concern that they were not able to provide a service loaner passed me off to another sept almost like it wasn’t t More

by Gfpossenti
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Caulfield
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing your feedback with us. We apologize for the lack of proactive updates on your vehicle status and the miscommunication regarding the service loaner. We want to address these issues to ensure a smoother communication process in the future. Thank you for bringing this to our attention. Sincerely, Warren Pandiscia, Service Manager, warren@bedfordjeep.com

July 14, 2024

Disappointed. Gave them a second chance after they misinformed me about a car I was buying. Then I picked up the car they handed me the keys NO instructions. Here More

by kaminetri
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Mark Clase
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

We're truly sorry to hear about your disappointing experience. Your feedback is valuable to us, and we appreciate you sharing your concerns. We're committed to improving our customer service and will take your comments into consideration moving forward. Thank you for bringing this to our attention. Sincerely, Jason Valloni, Sales Manager, Jason@bedfordjeep.com

Jul 16, 2024 -

kaminetri responded

Thank you for being disappointed. But just fyi no one has reached out to check how things are going after I had to return to dealer after 10 miles. I know that people come in and spend way more money than me, but it would be nice if some even pretended they cared. So disappointed.

June 13, 2024

The made everything simple and clear! ! It was great that Lisa was well knowledged in towing horse trailers! I loved how straight forward the process was. More

by aricci17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lisa Fiocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Hi Aricci! Thank you for taking the time to share your experience with us. We're thrilled to hear that Lisa was able to make your towing experience simple and clear. We pride ourselves on providing knowledgeable and straightforward service, so we're glad to hear we hit the mark for you.

June 12, 2024

they were able to diagnose a long standing issue correctly and fix it promptly great job! More

by Stamford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Stamford, we truly appreciate your positive feedback! We're thrilled to hear that we were able to diagnose and solve your issue promptly. Our team is always here to provide top-notch service. Thank you for choosing us and we look forward to serving you again in the future!

June 10, 2024

That’s no word to describe the feeling that I’m having with the service that I got Definitely I will recommend again and my next car is from the same dealer🫶🏽🤩🤩🤩 More

by Vocanales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Iacomini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Giuseppe Algieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keep doing what you’re doing🤩
Jun 11, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Thank you for sharing your positive experience with us! We are thrilled to hear that you are satisfied with our service and that you would recommend us. We look forward to assisting you with your next car purchase. Thank you for choosing us!

June 01, 2024

Great team. Very professional, upfront. They are also very detail oriented and keep me informed whenever I bring my truck in for service More

by Kenneth.a.Holloway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Warren Pandiscia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Caulfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Barrows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa from service department
Jun 03, 2024 -

Bedford Chrysler Dodge Jeep Ram responded

Kenneth, thank you for the fantastic review! We strive to provide professional and detail-oriented service to all our customers. We appreciate your feedback and look forward to continuing to keep you informed during your future visits with us.

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