Beechmont Volkswagen

"Jan the Jetta" in for service ;-) We all know that the real measure of a dealership is their service department, and Tammy always treats me right! She goes the extra mile to ensure the We all know that the real measure of a dealership is their service department, and Tammy always treats me right! She goes the extra mile to ensure the service is done correctly, and reviews the completed work with me with clearity. uebersatisfied! More

Quick Sales Work. Complete dealer package very convenient. A friendly help from a sales person who just had been walking buy was the first step just in the door. He helped me to the used sales lot area and was A friendly help from a sales person who just had been walking buy was the first step just in the door. He helped me to the used sales lot area and was able to guide me through the rest of way. He showed me the few certified used cars of my liking and it was very convenient to move on from their quickly. I was able to explain where I was coming from and some expectations which made the salesmanship work easy. It was my second time buying a used car from a dealership and their upfront work to make the whole service center package and competitive low price made a no brainer. I had a great trade-in value which unexpectedly made me want to finance a low amount. They worked with their financing banks for a low price but also the expectation that I would pay it off within the year. I had spent 5 hours at the dealership on the process but it was because of myself being detailed in my questions during the sales process. Otherwise, I know they would had processed my request and sale promptly. Excellent Overall Experience. Lots of conveniences made from the dealership to myself, the buyer, were made with this used car sale. Tom is great as getting along while in the sales process. More

Friendly, nice staff Tammy was great and work was done well. We had our vehicle back quickly as well. It would be nice if a car wash were included too :-) Tammy was great and work was done well. We had our vehicle back quickly as well. It would be nice if a car wash were included too :-) More

Story of the cracked windshield Purchased a new 2014 Passat TDI SEL from this dealership. When we got it home and after washing the windshield we noticed that there was a very tiny Purchased a new 2014 Passat TDI SEL from this dealership. When we got it home and after washing the windshield we noticed that there was a very tiny crack in the front windshield. We contacted Beechmont VW about the situation and they told us to bring it back and that they would have the windshield "fixed". So I brought it back to the dealership and they had the windshield repaired and not replaced. After the repair was made, the windshield still looked like it had a bug smear where the crack had been and the repairman who did the repair told me that that is the way that windshield repairs always look after they are completed. I told Beechmont VW that this repair was not satisfactory and that if I bought a new car I should have a car that looks like a new car and not one that looks like it has a defective windshield. Beechmont VW told me that the repair to the windshield did not compromise the integrity of the windshield and that it would not leak or continue to crack so they would not do anything else to rectify the situation. Be careful with this dealership. They will give you an excellent price on the car that you choose, but after the sale is complete things are different. I will never buy anything else from this dealership and would not recommend it to anyone. A new car should be a new car. I did not buy this car from a second hand store and I should expect that my windshield should be first quality and not a second or irregular which is what it is now. Buyer beware - stay clear of this dealership. More

Absolutely wonderful Tammy Hartman was as usual amazing, and the reason I continue to return to Beechmont VW. She is always friendly, outgoing, and so helpful with any que Tammy Hartman was as usual amazing, and the reason I continue to return to Beechmont VW. She is always friendly, outgoing, and so helpful with any questions or concerns I have. Thank you Tammy for always being such a big help!!! More

Excellent buying experience Sales person took the time to explain all the features of the car. Did not feel any sale pressure at anytime, very relax environment during the whole Sales person took the time to explain all the features of the car. Did not feel any sale pressure at anytime, very relax environment during the whole process. More

Great Dealership This dealership makes the costumer a major priority and really makes you feel comfortable. The service is fabulous and the process is easy and smooth. This dealership makes the costumer a major priority and really makes you feel comfortable. The service is fabulous and the process is easy and smooth. More

Upfront, not pushy, very efficient Bought a used car I'd picked out online. I was already confident of what I wanted, and knew what it should cost. Their price was the best around and Bought a used car I'd picked out online. I was already confident of what I wanted, and knew what it should cost. Their price was the best around and the staff very professional. They didn't try to push me into more than I wanted, and completed the transaction with minimal hassle. More

great team! Dealership is clean. Tim from sales was very helpful and friendly, he made an effort to find and get the car that my husband and i really wanted (from Dealership is clean. Tim from sales was very helpful and friendly, he made an effort to find and get the car that my husband and i really wanted (from the inside-out). Rola from finance was very helpful as well! Overall, a great team!!! Would recommend to everyone!!! More

Great experience I just had my 2012 Jetta in for the 20000 mi service. They got started on my vehicle right at my appointment time, and made sure I was comfortable wh I just had my 2012 Jetta in for the 20000 mi service. They got started on my vehicle right at my appointment time, and made sure I was comfortable while I waited. The service agent (Tammy Hartman) was very friendly. She explained what they were doing to my vehicle, and gave me few pointers about keeping it running smoothly. Great experience. More