
Beechmont Volkswagen
Cincinnati, OH

Filter Reviews By Type
Showing 193 reviews
Kudos! I have been having my car serviced at the Beechmont VW location since I purchased my Jetta. Tammy Hartman is always there with her smiling face to gre I have been having my car serviced at the Beechmont VW location since I purchased my Jetta. Tammy Hartman is always there with her smiling face to greet me. I am always comfortable and feel that my time and money are not being wasted. She is like a long lost friend that you always catch up with during the visit. Kudos to the service department for their friendliness and helpfulness, but Tammy is my favorite. More
Tammy is very helpful Tammy Hartman was extremely helpful throughout the day. She provided transportation during the time my Passat was being serviced. She explained all Tammy Hartman was extremely helpful throughout the day. She provided transportation during the time my Passat was being serviced. She explained all of the service that my car would be receiving that day and called after I returned home to ensure that no issues had arisen with the car after leaving the dealership. Overall, this was an excellent service experience. More
Live in Ky. and bought at Beechmont VW.in Ohio. The dealership stayed open beyond closing,to make sure that i was happy with my choice.Thank-You goes out to Bill Simmerman for his kindness.He is the The dealership stayed open beyond closing,to make sure that i was happy with my choice.Thank-You goes out to Bill Simmerman for his kindness.He is the best at what he does. More
Highly recommend buying at Beechmont VW Great buying experience with Bill and Rola. Beechmont VW offered a fair trade in value and willingly negotiated a deal all were happy with. Very happy Great buying experience with Bill and Rola. Beechmont VW offered a fair trade in value and willingly negotiated a deal all were happy with. Very happy with my 2013 GLI. More
Recent New Car Purchase. Recently purchased a new job through Beechmont. They were very competitively priced with other local dealers. Tim Sizemore did a good job keeping me u Recently purchased a new job through Beechmont. They were very competitively priced with other local dealers. Tim Sizemore did a good job keeping me up to date as they searched for the car. More
Tammy Hartman I always receive great customer service from Tammy. She is very conscientious in checking my VW. I am always treated honestly and fairly. I always kno I always receive great customer service from Tammy. She is very conscientious in checking my VW. I am always treated honestly and fairly. I always know when I leave, that my Passat is safe and has been serviced by top quality mechanics. More
Quality service, good pricing, and friendly atmosphere The service team was very friendly in helping me repair my vehicle. They found great deals for me and fixed the problems in a decent amount of time. T The service team was very friendly in helping me repair my vehicle. They found great deals for me and fixed the problems in a decent amount of time. They even went out of their way to find coupons and mail in rebates that I could use towards my purchase. More
Caleb Ervick is the best! I attempted to schedule 20,000 mile service on my Jetta Hybrid, but it didn't get into the system (it's the website). When I showed up, it wasn't regi I attempted to schedule 20,000 mile service on my Jetta Hybrid, but it didn't get into the system (it's the website). When I showed up, it wasn't registered, but Caleb took care of me quickly and positively, got my car in for the appointment, and shepherded it through the process so that I was in and out of there promptly. Fantastic service department, actually. Thanks! More
20,000 mile service Great job, only little issue is they left the passenger seat fully reclined after installing airfilter. Otherwise very satisfied. Great job fitting Great job, only little issue is they left the passenger seat fully reclined after installing airfilter. Otherwise very satisfied. Great job fitting me in, too. More
stress-free service In for my 10k service, including an oil change, and tire rotation. '13 Golf-R at one year later I barely squeak past 7400 miles, but a year is a year, In for my 10k service, including an oil change, and tire rotation. '13 Golf-R at one year later I barely squeak past 7400 miles, but a year is a year, and Beechmont VW took care of my car. Friendly service tech and other staff including the service manager. He remembered me from 12 months ago when I'd brought the car back in to remove a dried substance from the windshield (Glue?). Not bad at all. I have only one area of concern about the facility itself, and not the crew. That is the restroom nearest the customer waiting lounge. It's a public toilet with one "facility" in it . customers and employees were in and out; one at a time. Man. Woman. I could imagine most guys missing the mark, and women wondering who left the seat up! Separate facilities and room for more than one at a time, please. BTW, the service tech is to be congratulated for taking the time to thoroughly answer my tech questions . Nicely done More