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Beechmont Volkswagen

Cincinnati, OH

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193 Reviews

8057 Beechmont Ave

Cincinnati, OH

45255

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Showing 193 reviews

February 27, 2014

I came in to Beechmont Volkswwagen set knowing i wanted I came in to Beechmont Volkswwagen set knowing i wanted to drive off in the 2011 Jetta TDI. Bill Simmerman and the Beechmont Volkswagen staff not More

by JxCondon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Simmerman
Mar 13, 2014 -

Beechmont Volkswagen responded

Thank you for your response! Bill Simmerman works very hard and closely with each of his customers. He finds out what they truly want and does everything in his power to make it happen. Best of luck with your Jetta. Dan Mercurio General Manager Beechmont Volkswagen

February 22, 2014

Bill was very professional and continued to help me search for the right vehicle for me. Even when I expanded my search outside of VW, he was still willing to work with me and help me explore my optio More

by KennethHayes1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Simmerman
Mar 13, 2014 -

Beechmont Volkswagen responded

Kenneth, We appreciate your response! Bill has done a good job in his short time at Beechmont VW taking care of his customers. He is very attentive to their needs and lets the customer move at their own pace. Enjoy your new car. Dan Mercurio General Manager Beechmont Volkswagen

February 12, 2014

From calling and scheduling my appointment to arrival at the service center to completion of my service Tammy was very attentive. She listened to my issue and explained the possible options based on her exp More

by schoborgdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Feb 13, 2014 -

Beechmont Volkswagen responded

Thank you for taking the time to rate our service department and Tammy Hartman in particular. Our goal is to make every customer feel as you do and take the edge off of bringing their car in for service. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

February 11, 2014

I was in contact with Bill Simmerman in regards to a new or a certified used Passat. I sent him many e-mails and he always answered all of my questions and always got back to me in a very timely fashion. More

by PROGERS1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Simmerman
Feb 12, 2014 -

Beechmont Volkswagen responded

Thank you for sharing your experience with Beechmont VW and in particular Bill Simmerman. We pride ourselves on quality follow up that is not suffocating. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

February 03, 2014

Tammy is very responsive and friendly. The service was quicker than expected and of great quality. I will continue using this dealership for my auto's maintenance. More

by StevenBray
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Feb 05, 2014 -

Beechmont Volkswagen responded

Steven, Thank you for the complimentary comments about Tammy. We would love for you to continue to service department. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

January 14, 2014

I went in for my 140,000 mile service maintenance on my Jetta. Tammy Hartman went above and beyond to help me with what needed to be serviced . She was friendly and helpful in every way. I would recomme More

by pameladarnell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 17, 2014 -

Beechmont Volkswagen responded

Thank you for the feedback. Tammy has been doing a great job for all her customers. She continues to go over and above. Dan Mercurio General Manager Beechmont Volkswagen

Jan 17, 2014 -

Beechmont Volkswagen responded

Thank you for the feedback. I am happy to see that Tammy took great care of you. Dan Mercurio General Manager Beechmont Volkswagen

January 14, 2014

Tammy does an exceptional job of taking care of the service customers. very very pleasant and knowledgable. she makes it such an easy time julie More

by JulieUtendorf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Jan 14, 2014 -

Beechmont Volkswagen responded

Tammy does a great job for us and for her clients. We know that visiting for service can sometimes be stressful, but Tammy tries to make the experience as pleasant as possible. Thank you again, Dan Mercurio General Manager Beechmont Volkswagen

January 10, 2014

Everyone I dealt with during my purchase was very friendly and extremely helpful. Bill Simmerman was very honest. Every question I asked he knew the answer or he found the answer for me. He was genui More

by zanderfan1969
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rola Henson, Bill Simmerman
Jan 14, 2014 -

Beechmont Volkswagen responded

Thank you for your kinds words about our staff. We try very hard to make your car buying experience the best ever. Dan Mercurio General Manager Beechmont Volkswagen

December 31, 2013

Tammy Hartman was very friendly and kept me informed about what was being done to my car. Service work was performed to expectations. I will suggest this dealership to my friends. More

by dragonbbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Hartman
Dec 31, 2013 -

Beechmont Volkswagen responded

Thank you for the positive feedback regarding Tammy and our service department. Your ongoing business is greatly appreciated. Dan Mercurio General Manager Beechmont Subaru VW

December 30, 2013

I had a terrible experience with this dealership. After visiting, I sent 4 emails and a phone call to 3 different people that I interacted with on my first visit. There was no response for over 48 hours. More

by KenC2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Bill Simmerman
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