
Beechmont Volkswagen
Cincinnati, OH

Filter Reviews By Type
Showing 193 reviews
I came in to Beechmont Volkswwagen set knowing i wanted I came in to Beechmont Volkswwagen set knowing i wanted to drive off in the 2011 Jetta TDI. Bill Simmerman and the Beechmont Volkswagen staff not I came in to Beechmont Volkswwagen set knowing i wanted to drive off in the 2011 Jetta TDI. Bill Simmerman and the Beechmont Volkswagen staff not only made that happen, but did so in a friendly, courteous and timely manner. I could not be happier with my purchase and the service i have received thus far. More
Bill was very professional and continued to help me search for the right vehicle for me. Even when I expanded my search outside of VW, he was still willing to work with me and help me explore my optio search for the right vehicle for me. Even when I expanded my search outside of VW, he was still willing to work with me and help me explore my options. His communication and friendliness was much appreciated during my car selection process. More
From calling and scheduling my appointment to arrival at the service center to completion of my service Tammy was very attentive. She listened to my issue and explained the possible options based on her exp the service center to completion of my service Tammy was very attentive. She listened to my issue and explained the possible options based on her experience. I felt so at home and that I was a valued customer. The service time was great and my car was left clean after the service. I will defintly go back to this service center for routine maintenance as well any issues that might occur. Tammy was the best!!!!!! More
I was in contact with Bill Simmerman in regards to a new or a certified used Passat. I sent him many e-mails and he always answered all of my questions and always got back to me in a very timely fashion. or a certified used Passat. I sent him many e-mails and he always answered all of my questions and always got back to me in a very timely fashion. More
Tammy is very responsive and friendly. The service was quicker than expected and of great quality. I will continue using this dealership for my auto's maintenance. quicker than expected and of great quality. I will continue using this dealership for my auto's maintenance. More
I went in for my 140,000 mile service maintenance on my Jetta. Tammy Hartman went above and beyond to help me with what needed to be serviced . She was friendly and helpful in every way. I would recomme Jetta. Tammy Hartman went above and beyond to help me with what needed to be serviced . She was friendly and helpful in every way. I would recommend this dealership to anyone who wants to be treated like a person, not a number. More
Tammy does an exceptional job of taking care of the service customers. very very pleasant and knowledgable. she makes it such an easy time julie service customers. very very pleasant and knowledgable. she makes it such an easy time julie More
Everyone I dealt with during my purchase was very friendly and extremely helpful. Bill Simmerman was very honest. Every question I asked he knew the answer or he found the answer for me. He was genui friendly and extremely helpful. Bill Simmerman was very honest. Every question I asked he knew the answer or he found the answer for me. He was genuine. I got a good deal and a car I love. More
Tammy Hartman was very friendly and kept me informed about what was being done to my car. Service work was performed to expectations. I will suggest this dealership to my friends. about what was being done to my car. Service work was performed to expectations. I will suggest this dealership to my friends. More
I had a terrible experience with this dealership. After visiting, I sent 4 emails and a phone call to 3 different people that I interacted with on my first visit. There was no response for over 48 hours. visiting, I sent 4 emails and a phone call to 3 different people that I interacted with on my first visit. There was no response for over 48 hours. Once the response was finally received, the sales manager invited me to come and view a car that was listed as available on their website. The next day, shortly before I was to drive up for the visit, the sales agent said the car was not available due to it being a 'loaner' car. The lack of response was unacceptable, and made me wonder if this was the way they treated potential customers, what would happen if/when I had opportunities once I bought the car and had any problems. I would run for here. ... Not walk! More