Bell Ford - Service Center

Great customer service, friendly and helpful staff Had a great experience with Bell Ford... took my 2012 Edge there to have some paint work fixed from an incident on the freeway. Great customer service Had a great experience with Bell Ford... took my 2012 Edge there to have some paint work fixed from an incident on the freeway. Great customer service, friendly and helpful staff, quick turnaround, despite it being the end of the week... my car was in and out in 2 days! More

Call in Order Called to order a transmission part. Customer Service (Doug) was very friendly. Had no problem ordering part, and it was shipped in a timely manner. A Called to order a transmission part. Customer Service (Doug) was very friendly. Had no problem ordering part, and it was shipped in a timely manner. All in all, I would recommend them and use them again, if necessary. More

I dropped my F-150 off to have the plastic bushings in my clutch pedal replaced. I usually work on my own cars and had already diagnosed the problem, but since it was a busy week for me I decided to have the clutch pedal replaced. I usually work on my own cars and had already diagnosed the problem, but since it was a busy week for me I decided to have the dealer do it instead of me. I got a call from Paul my service advisor later and was told that he got it covered under warranty. Bell Ford certainly will be a part of my service team in the future. Don't waste your valuable time - have the dealership check your car out before you do it yourself. More

I brought my truck here when it broke down and everyone was so nice and helpful...I needed a new alternator...my service representative very informative....not only did they fix my truck in a timely manner was so nice and helpful...I needed a new alternator...my service representative very informative....not only did they fix my truck in a timely manner, when I got it back it was fully cleaned and washed at no charge. More

It was a great, hassle-free visit to the Bell Ford service department for "Floyd's" first check-up. Floyd is my Fusion. I was expecting to have to pay for something, but happily, my bill was zero. The service department for "Floyd's" first check-up. Floyd is my Fusion. I was expecting to have to pay for something, but happily, my bill was zero. They delivered Floyd back to me when they said they would. It was an excellent experience overall. More

Worst experience ever with dealership. Gave them many opportunities to make right the issues that we had with the car that they damaged during their incompetence. When the poor repairs were pointed out, opportunities to make right the issues that we had with the car that they damaged during their incompetence. When the poor repairs were pointed out, I was told that I had to live with it. Since I brought this up, they have since refused to service the car that we purchased from them. I was a true blue Ford fan before all of this, but Bell Ford has successfully managed to turn me away from all Ford products. Their lack of professionalism and expertise in their service department is one of their biggest downfalls. It is a shame that they had so many opportunities to fix the issues, but always fell short. Today was the final straw when we went back with another issue on the car, and were told that we were not welcome on the property. Had the car been fixed right the first time with properly trained technicians that knew what they were doing, none of this would have been necessary. Instead, now the dealership cover-up of the incompetence, has cost much more. More

I needed an oil change, filter, lube, tires rotated and rear brakes checked. It was done efficiently and effectively. Got there at 10 AM and I was out of there by 11:15 AM. Now that is what I call good ser rear brakes checked. It was done efficiently and effectively. Got there at 10 AM and I was out of there by 11:15 AM. Now that is what I call good service. More