Always courteous & informative. No high pressure. Listens first, then makes recommendations based on your needs and budget. Works hard to get the right fit for you and your family. I purchased my 4th vehicle, a new 2019. My sales person was Robert K. I asked for him by name because I had purchased other vehicles from him and the dealership and he always gives it 110%. The sale was smooth and painless. He followed up after the purchase twice in the same week. When the time comes to look for another vehicle, Robert is my go to guy along with Bell Ford.