Bell Lexus North Scottsdale
Scottsdale, AZ
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Stopped into the dealership expecting to have my loaner vehicle ready to after my flight was canceled leaving the East coast at 3:00 am and arriving in Scottsdale where I grew up 50 years ago and now just vehicle ready to after my flight was canceled leaving the East coast at 3:00 am and arriving in Scottsdale where I grew up 50 years ago and now just returning but nobody at the dealership had any idea of where my vehicle was but one of your sales staff Adam Child decided to think outside the box and drove my and my wife to our hotel and had a great conversation on the way to the hotel! I know why you hired Adam great personality nice guy and would be a car from him any day of the week because he left the sales floor on his own time possibly missing a sales opportunity because he felt it was the right thing to do which is why Lexus will always rise to the top of any brand it’s about the attitude and environment of the dealerships and the staff! If you have a chance reach out to Adam and you will have a great experience too! More
Seamless process. Absolutely zero pressure. Vehicle was everything we wanted and more. Holly Holland was a genuine pleasure to work with. Absolutely zero pressure. Vehicle was everything we wanted and more. Holly Holland was a genuine pleasure to work with. More
Richard Von Braun was the sales person, Excellent and honest sales person, I bought a used 2020 lexus ES 300 hybrid, I bought it online and fully trusted the information from Richard, He was always ava honest sales person, I bought a used 2020 lexus ES 300 hybrid, I bought it online and fully trusted the information from Richard, He was always available to answer all questions, very helpful with all documents and the most honest knowledgeable Lexus sales person I have had. I will fully recommend buying cars from him anytime. More
David Jensen. .... I have been going to this Dealership for Service for a number of Years. This weekend I bought a car with the great help of David Jensen as there .... I have been going to this Dealership for Service for a number of Years. This weekend I bought a car with the great help of David Jensen as there were two cars available I was interested in. We asked to see 3 cars and David was right away getting them for us to see and to test drive. David Jensen is beyond professional and kind and responsive and only said "we want you to be happy." With a family of 5 also, he kindly said "the size of the vehicle matters for most comfort" and we did select the larger vehicle. He also followed up with us the next day to remind us on what we still needed to provide and greated me with a smile and kindness when I dropped the items in the next day. Joon Shin, the finance manager, was receptive and did everything that he could to make us happy with the financing! The sales manager introduced himself with grace and friendliness My service gentleman, Jace, was thorough and very respectful as I began to get involved with David Jensen. I love the video that is sent to you with commentary from the service technician. Jace was considerate and just texted me that my Lexus was ready.... He didn't want to disrupt and was amazing and checked me out when I ready to do so. He walked out to give me my keys so I would be free to go when I was ready. T. Rogers More
We worked with KC Martin, who was knowledgable, personable and patient. When we informed him of our vehicle needs, he knew which models would best suit us. He was very knowledgable about all of t personable and patient. When we informed him of our vehicle needs, he knew which models would best suit us. He was very knowledgable about all of the vehicles we viewed and test-drove. He was personable with us and our 7-year-old daughter, keeping her engaged and getting her feedback on the features and items she liked. He was available both days of our shopping experience and even came in on his day off when we took ownership of the vehicle, as there was some confusion among the various departments. Great experience! More
In 2024 we bought a car at Bell Lexus from Jacob Schilling. He was very friendly and easy to work with. Very knowledgeable about the Lexus hybrid sedan lineup. Helped us find the right size car for Schilling. He was very friendly and easy to work with. Very knowledgeable about the Lexus hybrid sedan lineup. Helped us find the right size car for our needs. The whole car buying experience was great. Earlier this month when we decided to also get a hybrid SUV, we went back to Jacob. Another great experience and another great vehicle. I highly recommend Jacob. He is enthusiastic and invested in his profession. Bell Lexus takes care of its customers. The sales professionals, the technology specialists and the service consultants have been happy to help every time we have gone in. Even for small questions. My husband and I look forward to a long relationship with Bell Lexus and the people that work there More
If you want great service at this dealership ask for Eric Willis to be you supervisor. He will take care of your needs and you will have a great time while you at it. Willis to be you supervisor. He will take care of your needs and you will have a great time while you at it. More
Recently had my Lexus serviced here and was treated kindly with a loaner vehicle and clear communication. My advisor Brian took good care of me and I have recommended him to a friend for her Lexus. kindly with a loaner vehicle and clear communication. My advisor Brian took good care of me and I have recommended him to a friend for her Lexus. More

