Bell Lexus North Scottsdale

Commitment to Great Customer Service After narrowing down the vehicle I wanted through Autotrader, Mr. Wasserman was patient enough to provide me all the details of the vehicle through em After narrowing down the vehicle I wanted through Autotrader, Mr. Wasserman was patient enough to provide me all the details of the vehicle through email. I work at a large hospital, so therefore talking on the phone is not as convenient. As unforeseen as this was my Credit Union loan fell through and I sent Mr. Wasserman an email canceling my interest. Let’s just say “BLESSINGS” do happen! My desire to incur an additional expense for an automobile is not what fueled me to make the trip into the dealership! It was solely based on Mr. Weidner taking time to listen, explore my dilemma and execute a plan. I was completely honest and all I asked in return was the same – and he did just that! Mr. Wasserman repeatedly checked up on me through the entire process! Fed me lunch, walked me through the vehicle, laughed/smiled and even checked up on me to see if I made it home! WOW This professionalism and ability to get things done whether in my favor or not, so quickly exceeded my expectations. Such a commitment to great customer service is to be commended. You can be sure that I will continue to do business with Bell Lexus for years to come. More

This was the best car buying experience of my life. I was used to walking into a dealership and sales personnel attacking you like a pack of wolves. Not at Bell Lexus. They were friendly and easy going I was used to walking into a dealership and sales personnel attacking you like a pack of wolves. Not at Bell Lexus. They were friendly and easy going. I never felt like they wanted to push me around and make me buy anything I didn't want. My salesman was Mike Wasserman and he was outstanding. I was in and out with 2 hours. There were no long waits to talk to the finance department and settle on a purchase price. This was a truly outstanding experience and I recommend Bell Lexus and Mike Wasserman to anyone considering purchasing a Lexus vehicle. More

Just Leased a 2013 ES350..and gave it to my wife for valentines day. From Lexas of North Scottsdale Amy handled the entire deal for us from trade in of my car to selection of the make and model .It was valentines day. From Lexas of North Scottsdale Amy handled the entire deal for us from trade in of my car to selection of the make and model .It was one of the easiest and most pleasant car deals we have ever made. She worked through all the issues and provided solutions that matched our expectations...She understands the value of being a trusted resource and we wish her the very best..We would recommend her to anyone looking for a good experience in car purchasing. More

It was a pleasure bringing in my car to be serviced. I love the new location and facility. Service was amazing, and Bruce is an outstanding service person. love the new location and facility. Service was amazing, and Bruce is an outstanding service person. More

We had a great experience. Neal was great and the primary reason we bought our car at Bell Lexus instead of going elsewhere. If it weren't for him, we may have purchased a car at a different dealership. We reason we bought our car at Bell Lexus instead of going elsewhere. If it weren't for him, we may have purchased a car at a different dealership. We shopped around at other brands/dealerships and had the best experience at Bell Lexus with Neal which is why we ultimately chose Bell Lexus and the IS250 we have now. More

Bell Lexus has a relaxed and not pressured environment, and I loved dealing with another woman. I have driven a Lexus for over 25 years. Besides loving the car, I greatly appreciate the customer service. and I loved dealing with another woman. I have driven a Lexus for over 25 years. Besides loving the car, I greatly appreciate the customer service. More

We are looking forward to a long term relationship with Bell Lexus as we are long time Lexus owners and always have two Lexus vehicles in our garage. The location and professionalism of the dealership will Bell Lexus as we are long time Lexus owners and always have two Lexus vehicles in our garage. The location and professionalism of the dealership will keep us coming back. More

We had a great experience. Neal was great and the primary reason we bought our car at Bell Lexus instead of going elsewhere. If it weren't for him, we may have purchased a car at a different dealership. We s reason we bought our car at Bell Lexus instead of going elsewhere. If it weren't for him, we may have purchased a car at a different dealership. We shopped around at other brands/dealerships and had the best experience at Bell Lexus with Neal which is why we ultimately chose Bell Lexus and the IS250 we have now. More

Easy to schedule my appointment online, then the friendly staff gave me great directions to the new location. The new lobby is fantastic, and my loaner car was ready in minutes. Most importantly, the work w staff gave me great directions to the new location. The new lobby is fantastic, and my loaner car was ready in minutes. Most importantly, the work was performed quickly & properly solved my issue. A+++ all around. More

We recently purchased a CT200h at this dealership. Our sales rep was Richard VonBrown. He is a professional salesman who firmly believes your time is best spent enjoying your new car as opposed to hagglin sales rep was Richard VonBrown. He is a professional salesman who firmly believes your time is best spent enjoying your new car as opposed to haggling for price/options at the dealership. We were in and out in under 90 mins. including financing paperwork with a great deal that made us happy, and no buyers remorse after that something more could have been had. We highly recommend Bell Lexus for your next purchase. More