Bell Mitsubishi

Easy to setup appointments, clear service activities provided, courteous and prompt staff. Overall a very good experience. provided, courteous and prompt staff. Overall a very good experience. More

I have never been more disappointed in my 70 years then after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love t after I purchased a used car from Bell Mitsubishi. I am not sure whether it is their incompetence or dishonesty that upsets me more. I would love to be able to rewind this deal because of the headaches and stress it has caused to me, my son and our whole family. I have written this review a few months back and believe it or not, we still do not have the car we purchased, It is now closing in on 17 weeks and we have made 4 payments on a car we have not even seen in that time. My son and I purchased his first car, a pre-owned vehicle on January 29, 2025. On February 3 we had to have the car serviced because of a faulty speedometer. They had to order the part and that it would be read in 2 weeks. We figured no big deal, and they could install the new speedometer when we went up to get our plates and registration. We do live over an hour away, so it is not around the corner. On the way home on the 3rd the check engine light came on and we returned on February 10th and that was the last time we have seen the car. We were told the part had to be ordered and then they had to bring it to a different dealership to be repaired. The car was there until someone called me on March 11th to tell me the car needs a new engine, and it will be 6 to 8 weeks. It was 30 days that they had his car without any repairs being done, with excuse after excuse. For the first 10 or so days there were no courtesy cars available and between inconveniencing family and paying rideshare fees it was crazy. We did eventually get a loaner but that is a small part of the story. So, I call them every week from March 11 until about May 15th. Nobody knows anything about the car and when the engine is coming in blah, blah,blah. I finally get a person to help me at Hyundai corporate to investigate and she says the car has been fixed around May 30, but the Bell dealership does not pick it up until 3 day later when they tell me they have nobody to go get it. Finally, they pick it up from the Hyundai dealership who was fixing it and call to tell me the check engine light is on. They tell me they are trying to bring it back to the Hyundai dealer instead of making that a priority. If you want to feel like nobody give a crap, then use Bell Mitsubishi. I am sure my car will be with the Hyundai dealer at least another 4 to 6 weeks which will make it a total of 20 to 21 weeks. This is not a scathing as it should be because they have my car. I would really like to rewind the contract because they never fulfilled their end by selling me a usable vehicle. More

My first time here at Bell Mitsubishi and they have offered the best service than any other Mitsubishi I have been to. Steven has great customer service and does his best to assist you on getting yo offered the best service than any other Mitsubishi I have been to. Steven has great customer service and does his best to assist you on getting your vehicle up and going. He fully explains all concerns with you about your vehicle -what many service departments don’t do. I would highly recommend Bell Mitsubishi service to anyone who owns one. Thank you so much for your help and time it is greatly appreciated. More

I had brought my car for service on March 31st, 2023 (all fluids change). Marco was a pleasure to work with. He had friendly attitude, listened to my concerns, was very agreeable on the service I needed, su fluids change). Marco was a pleasure to work with. He had friendly attitude, listened to my concerns, was very agreeable on the service I needed, suggested optional service, but was not pushy. During my wait he communicated with me on the progress. Totally satisfied. More