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Bell Road Mitsubishi

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.4
2,745 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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1901 E Bell Rd

Phoenix, AZ

85022

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Showing 2,745 reviews

June 21, 2026

If I could give more than five stars, I would this place is the best they helped with no hesitation. We want to thank you guys for everything you guys rock!! I do not regret making that phone call and getti More

by Chrissy Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osman Mondragon
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Jun 23, 2026 -

Bell Road Mitsubishi responded

Thank you so much for your amazing review! We are thrilled to know that we could provide you with exceptional service and that you consider us the best. It means the world to us that you had a seamless experience and we're grateful to have you as a satisfied customer.

June 20, 2026

Jillian in the service department provided great customer service and was able to address all my questions and ease my concerns More

by Mgarcia2531
Recommend Dealer
Yes
Employees Worked With
Jillian
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Jun 23, 2026 -

Bell Road Mitsubishi responded

"Thank you for sharing your positive experience with our service department, [customer name]! We are thrilled to hear that Jillian provided excellent customer service and addressed all your questions. Your satisfaction is our top priority!"

June 19, 2026

Very fast and easy to deal with and Ian was very friendly and communicative. It was a very easy and perfect maintenance experience! More

by brandon.schutte
Recommend Dealer
Yes
Employees Worked With
Ian Scheller
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Jun 23, 2026 -

Bell Road Mitsubishi responded

Thank you for the kind words! We take pride in providing efficient and friendly service. We're thrilled to hear your maintenance experience was easy and perfect. Thank you for choosing our business!

June 18, 2026

Made process very easy, clearly explained cost breakdown, paid fair price Would buy from them again More

by zachesch202
Recommend Dealer
Yes
Employees Worked With
Rafi Moochi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafi Moochi
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Jun 22, 2026 -

Bell Road Mitsubishi responded

Thank you for taking the time to leave us a review! We are happy to hear that we were able to make the process easy for you and provide a fair price. We would be more than happy to work with you again in the future. Your satisfaction is our top priority!

June 18, 2026

Great customer service very friendly and very helpful my car is running great now very happy More

by SWEETPEORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 22, 2026 -

Bell Road Mitsubishi responded

"Thank you for the positive feedback! Our team's top priority is to provide exceptional customer service and it's so rewarding to hear that we were able to help you and get your car running smoothly. We appreciate your business and hope to continue exceeding your expectations in the future!"

June 17, 2026

They will not fix the defect. I will never recommend going to the dealership to anybody or this car to anybody because of you guys not taking care of the defect from your own manu More

by Jherb
Recommend Dealer
No
Employees Worked With
I won't
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Jun 20, 2026 -

Bell Road Mitsubishi responded

Thank you for taking the time to share your concerns. We are genuinely sorry to hear that you left feeling this way. We would like to clarify that Bell Road Mitsubishi would never intentionally turn away a legitimate manufacturer defect. In fact, if warranty approval decisions were made solely at the dealership level, we would gladly approve every customer's warranty repair. Unfortunately, warranty coverage determinations are made by the manufacturer based on their policies, procedures, and diagnostic requirements, not by the dealership. Because of this, we believe there may have been a misunderstanding or perhaps something was lost in communication regarding the reason for the repair decision. We certainly would never refuse to assist a customer simply because a concern involves a potential defect. We value every customer and would welcome the opportunity to review your situation further, explain the manufacturer's findings, and ensure you have a complete understanding of the outcome. Please feel free to contact our management team directly so we can discuss your concerns in greater detail. We appreciate your feedback and hope to have the opportunity to restore your confidence in our dealership.

June 17, 2026

David Mees was great. We had a small issue with getting our documents on time but David made sure that we got them. More

by Jherb
Recommend Dealer
Yes
Employees Worked With
David Meiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Meiss
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Jun 20, 2026 -

Bell Road Mitsubishi responded

Thank you for your feedback! We apologize for any delay with your documents and appreciate David's dedication to ensuring you received them promptly. We value your business and look forward to serving you again!

June 17, 2026

On time, efficient and very polite . ......... Don't dictate how much I have to say. Service was great. Leave it alone More

by jwresler
Recommend Dealer
Yes
Employees Worked With
Ian Scheller
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Jun 20, 2026 -

Bell Road Mitsubishi responded

Thank you for choosing our business! We are thrilled to hear that our team was able to meet your expectations with their timeliness and professionalism. We appreciate your feedback and hope to see you again soon!

June 17, 2026

Great customer service, the waiting area was clean and comfortable, and the service tech was amazing at explaining the service details and prices. She was amazing. More

by TRINA4500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamison Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2026 -

Bell Road Mitsubishi responded

Thank you for taking the time to share your experience, ! We strive to provide excellent customer service and a clean and comfortable waiting area. We're thrilled to hear that our service tech went above and beyond in explaining our services. We think she's amazing too! Thanks for choosing our business. #customerservicegoals #thankful #amazingteam

June 17, 2026

This dealership is awesome there not enough stars for these ppl starting from sales to finance. I recommend everyone to go here! They are fast and make sure it’s a good fit. They make sure you drive away More

by Chrissy Lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Osman Mondragon
Report | Print
Jun 18, 2026 -

Bell Road Mitsubishi responded

Wow, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with our team at Bell Mitsubishi. We strive to provide excellent service and it's wonderful to know we were able to exceed your expectations. We truly appreciate your recommendation and we will make sure to pass your compliments along to Marcus and Osman. Your satisfaction is our top priority and we are so glad we could help you drive away with a smile. Thank you for choosing Bell Mitsubishi!

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