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Bellingham Ford Lincoln

Bellingham, WA

4.5
1,377 Reviews

1820 James Street

Bellingham, WA

98225

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1,377 Reviews of Bellingham Ford Lincoln

August 18, 2021

I was impressed with how fast the whole process took. Usually buying a car can take most of your day. This did not. Everyone was great and helpful. More

by SWEETPEA4252003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl, Jeff Gilbert, Stephen Christiansen
Aug 20, 2021 -

Bellingham Ford Lincoln responded

SweetPea, Thanks for the review, we are thrilled to see that the process is working as it should! Thanks for taking the time to share your point of view!!!!

August 18, 2021

Service was good they did a thorough job checking my vehicle and when it took a little longer they provided a shuttle for my next appointment there and back More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Ellie Miller
Aug 18, 2021 -

Bellingham Ford Lincoln responded

Keith, Thank you for the kind words and 5 STAR Review. I apologize for our tardiness in getting your vehicle back to you, but I wanted to thank you for letting us work it out with you. We look forward to seeing you for your next service visit.

August 17, 2021

If you like being invisible and ignored the service department is for you. No one at service desk when wife arrived to get oil change. Totally ignored her, the worker sitting at desk behind her even i More

by GLENNJEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Schuler
Aug 18, 2021 -

Bellingham Ford Lincoln responded

GLENNJEN, My apologies for the way your wife was treated that day. It is our number one rule that a customer in front of us takes precedence over a ringing phone or especially, the computer in front of you. I can promise you that this issue was talked about the same day she was here with the entire staff and your review has been printed out and circulated for additional training. There is simply no excuse for this type of treatment and it is not how we roll here. I would appreciate if you would reach out to me personally on my direct line, (360) 392-7105. This is Gary (Schuler), and I would like to get your information so I can send you a free oil change that you can use on your next visit. Again, my apologies. Gary

August 15, 2021

Bellingham impressed me with their Flexibility and willingness to find a way to ensure that I received my new F-150 after I moved to Oregon. More

by Wayne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl, Shawn Gregory, Mark Collins
Aug 16, 2021 -

Bellingham Ford Lincoln responded

Wayne, Thank you for taking the time to post a great review, we appreciate you!

August 14, 2021

It took a about a week for my parts to come in, but as soon as they did, my car was fixed the next day. They even washed it for me. I was happily surprised. More

by Smithtauscha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Charlie James-Silva
Aug 16, 2021 -

Bellingham Ford Lincoln responded

Smithtauscha, Thank you for the kind words and 5 STAR Review. We appreciate your patronage and are looking forward to working with you on your next visit.

August 12, 2021

The dealership was so awesome excellent.I purchased a The dealership was so awesome excellent. I purchased a pre owned that had been traded in. It wasn’t even a Ford. Thank you very much More

by HEVYWEATHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Diehl, Jack Barton, Cindy Eno
Aug 13, 2021 -

Bellingham Ford Lincoln responded

HEVYWEATHER, Thank you for the kind words and the 5 STAR Review. It was our pleasure

August 12, 2021

Excellent service and professional approach. Straight forward communication and timely completion. Very thorough in all aspects of customer service. Their rating app can be annoying. More

by Lparham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike in Service…5 Star, Mike Diehl, Steven Miller, Scot Johnston
Aug 13, 2021 -

Bellingham Ford Lincoln responded

Lparham, Thank you for the 5 STAR Review. We appreciate your patronage.

August 12, 2021

The factory-trained technicians really know their stuff! Always satisfied with their work. found service drive clogged. Wish Alski was still there in the service drive! More

by alsko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Quakenbush, Ellie Miller
Aug 12, 2021 -

Bellingham Ford Lincoln responded

alsko, Thank you for the 5 STAR Review. We love our technicians too and they really make a difference. We appreciate your continued patronage and look forward to taking care of you down the road.

August 12, 2021

Had oil change done had a coolant light on dash told them about it and nothing was done and the coolant light is still on More

by Stevewelters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charlie James-Silva
Aug 12, 2021 -

Bellingham Ford Lincoln responded

Stevewelters, I apologize for the poor service you received here. I would really appreciate if you could call me on my direct line, (360) 392-7105 so I can take care of things for you. My name is Gary Schuler and I am the new Director here. We will make this right. I am looking forward to hearing from you.

August 11, 2021

Got an appointment? Be ready for 2 days before they actually work on it. Better off going to small mechanic shop. Unorganized, no followup, expensive More

by Masterpaploo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen Christiansen
Aug 12, 2021 -

Bellingham Ford Lincoln responded

Masterpaploo, Please let me apologize for the terrible service you received on your last visit. We are very aware of our shortcomings and are in the middle of a 2 month overhaul to correct the exact thing you talked about. I would really appreciate it if you would call me on my direct line, (360) 392-7105 so I can try to make this right. My name is Gary Schuler and I am the new director here. I am looking forward to your call. Thank you

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