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Bellingham Ford Lincoln

Bellingham, WA

4.5
1,377 Reviews

1820 James Street

Bellingham, WA

98225

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1,377 Reviews of Bellingham Ford Lincoln

July 20, 2021

Were very unpleasant. They were complaining about many things but mainly that they were short staffed in front of customers and just very loud about it More

by Jojo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samantha Monroe, Katie Bruinsma
Jul 20, 2021 -

Bellingham Ford Lincoln responded

Jojo, I hope you can find a way to accept my apologies for our poor behavior. While we currently find ourselves in a short rebuilding phase, that is nothing we should be discussing in front of our customers, loudly, quietly, or ever. I would like to try and make amends here and hope you would reach out to me on my direct line, (360) 392-7105. My name is Gary Schuler and I am looking forward to talking with you soon. Thank you for your business. Gary

July 18, 2021

Mark was extremely patient and attentive with us. I had been truck shopping on and off for about two years, waiting for the right truck. For us even a used 2017 truck was a huge investment. After looking o More

by Arickcg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Collins, Jake Saville, Mark Collins
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Arick & Stephanie, Thank you so very much for entrusting your business with us we truly appreciate it. Glad we found the right truck for and hope you enjoy for years to come!

July 18, 2021

Very satisfied with the wonderful reception when .i bring my car in for servicing. Very helpful when I stopped in to get a light bulb changed for my right rear turn signal. More

by Roberta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Jeremy Moya, Stephen Christiansen
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Thanks for the great review Roberta we very much appreciate you taking the time!

July 18, 2021

The Service Tech was pleasant. However I was shocked at the extent of the required repair (airbag electronics) considering low mileage. When the problem was first reported there was little effort to assist More

by Pdtole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Pdtole, So sorry for the experience! Please give me a call to review what happened! I would like to look into the matter and see what we may have been able to do to better your experience. My direct line is 360-392-7002. Thank you Julian Greening General Manager

July 15, 2021

Repairs done right first time. All I ask! Sorry they want at least 25 words so I am extending this simple review out as long More

by bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera, Samantha Monroe, Katie Bruinsma, Stephen Christiansen
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Bill, Thanks for taking the time to give this review, we truly appreciate you taking the time!

July 15, 2021

Your service department was terrific to work with. David was so good about letting us know what was going on and was so kind. Great to work with . More

by lvgreiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Carrera
Jul 15, 2021 -

Bellingham Ford Lincoln responded

lvgreiner, Thank you for the feedback and kind words about David. He really does a great job for us and works very hard to keep our customers informed while they are in for service. I'll make sure that David knows about your review. Thank you again and we will look forward to seeing you for future services.

July 14, 2021

I'm a long time customer. Your sales staff is funny and made buying my Raptor fun. (Thank you, Mike and Scott). Your sales staff is amazing. I totally trust them. They do a great job. Collision Steve is More

by wendy_m_weaver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Jaimes-Silv, , Mike Diehl, David Carrera, Jeremy Moya, Steven Miller
Jul 19, 2021 -

Bellingham Ford Lincoln responded

Wendy, We love to see you and you BEASTLY RAPTOR, thanks for the kind review!!!!!

July 14, 2021

The sales team was great and made buying easy. Easy process. Knowledgeable salesman and managers. We will be back again! Thanks again Bellingham Ford Lincoln! More

by SAMANTHAROBINSON89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Gilbert, Matt Robinson
Jul 14, 2021 -

Bellingham Ford Lincoln responded

Samantha, We truly appreciate you!

July 13, 2021

Yesterday a simple oil change and lube became a 3 and a 1/2 hour process because tech broke a part near the oil filter. They had to get the failed part from another dealer. More

by happerc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Carrera, Katie Bruinsma
Jul 14, 2021 -

Bellingham Ford Lincoln responded

happerc, I apologize for the long wait for the oil change, due to the fact of our breaking a part in the process. I know we wanted to get the right factory part for your vehicle, but 3 and 1/2 hours is too long for me too. My name is Gary Schuler and I would appreciate it if you could call me on my direct line, (360) 392-7105 so i can get your contact information. I want to send you a note that will give you a free oil change here on your next visit. Mistakes like this do happen, but when they do I want to try and make it right. I hope to hear from you soon. Thank you. Gary Schuler Bellingham Ford/Lincoln

July 12, 2021

Had my vehicle there for an oil change upon leaving notice the handle of my white car was black and upon getting in the car noticed that there was black on the side of my door in the inside not very im More

by d.luce4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katie Bruinsma
Jul 13, 2021 -

Bellingham Ford Lincoln responded

d.luce4, So sorry for the poor experience, please let me know when you can return so that we can rectify the problem! Please call me on 360-392-7002 to schedule, thank you Julian Greening General Manager

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