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Bellingham Ford Lincoln
Bellingham, WA
1,377 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,377 Reviews of Bellingham Ford Lincoln
Verified Customer
November 12, 2021
Was a hard sale given that the car is being shipped to Alaska and was factory ordered. Michelle Starkey and Mike Diehl worked through the issues to get it delivered. Great communication and customer serv Alaska and was factory ordered. Michelle Starkey and Mike Diehl worked through the issues to get it delivered. Great communication and customer service. I went to Bellingham to buy rather than the local anchorage Ford dealer who only wanted to discuss my agreement to their markup and at one point the sales manager said "I wont lose any sleep if you don't order your car from us." So for any Alaskans wanting a Ford, forget Kendall and work with the guys in Bellingham. They have the right attitude and can make it happen! More
by BONNEYDK
Employees Worked With
Mike Diehl, Michelle Starkey
November 12, 2021
What a great dealership!! My sales person Michelle Starkey was wonderful from the initial phone call to handing me the keys. I traveled from Gig Harbor,WA over 2 hours away. The long drive and my time Starkey was wonderful from the initial phone call to handing me the keys. I traveled from Gig Harbor,WA over 2 hours away. The long drive and my time were worth the level of excellence I received. More
by cameronj208
Employees Worked With
Jack Barton, Michelle Starkey
November 11, 2021
I dropped off my 2018 Ford Focus at the maintenance department with following problems to be addressed: •Condensation in the passenger side Headlight housing. •Passenger side Tail light burned out. department with following problems to be addressed: •Condensation in the passenger side Headlight housing. •Passenger side Tail light burned out. •A/C Smelled like Antifreeze. After picking my vehicle up 3 Days later, NONE of the problems were resolved and I was charged just over 200 dollars for Labor/Diagnosis. (The diagnosis recommended that I change my passenger side Tail light, That I need a new front headlight assembly in order to fix the condensation, and That nothing was wrong with my A/C. I came in wanting these issues resolved, not to be told about issues that I was already aware of. I was disappointed when my vehicle was returned to me before it had the proper maintenance preformed on it. I'm not sure why I'm having to pay anything since my vehicle is still under warranty) While the staff was professional, I feel like I've been ripped off and I won't be having maintenance preformed on my vehicle at this dealership in the future. More
by Zgsherwood
Employees Worked With
Charlie James-Silva
November 11, 2021
Seems like you are always short on staff.I brought my Seems like you are always short on staff. I brought my Ford in for oil change only witch is usually 2 hours tops . You department was supposed to cal Seems like you are always short on staff. I brought my Ford in for oil change only witch is usually 2 hours tops . You department was supposed to call when finished that did not happen so my vehicle was there all day . Try to call several times but just got voice mail . More
by WMGCORP
Employees Worked With
David Carrera
November 10, 2021
Their service department is the worst experience I have ever had. If you think you can call the service department and expect to talk to someone you will be extremely disappointed. Leaving repeated messag ever had. If you think you can call the service department and expect to talk to someone you will be extremely disappointed. Leaving repeated messages and calling upwards to 10 times a day you may or may not get a response within a few days. My first experience with them was a simple morning appointment with the expectation of receiving the truck back that day. After getting late into the day and no response from Bellingham Ford I called and called and called and called to find no one works here or no one cares enough to pick up the phone. The next day after calling and calling to find the status of my vehicle I still cannot reach anyone. Finally in the afternoon of the second day I finally get a call to let me know I can pick up my vehicle. Fast forward a week my vehicle is still having mechanical issues that Bellingham Ford could not diagnose. I go though the same process of calling multiple times across multiple days to reach someone to get an appointment to bring my vehicle back in for them to diagnose my vehicle issues. I bring my truck in a second time, but this time I agree to leave it with them to further diagnose over multiple days. Five business days have gone by and I haven’t heard anything yet. Today (day five) I start the calling repeatedly and leaving messages again to find no one works here or cares to respond to a customer. By 5pm someone calls me back to say they don’t know what to do about my truck and that I can take it home. I work and have a family and cannot make it to the dealership before 5:30pm, Bellingham Ford agrees to leave my truck out front with the keys stored in agreed location. I load up my whole family for the 4th time now to pick up my broken vehicle. I get to Bellingham Ford to find my truck is not up front but in the back lot with no keys in sight. I now find myself taking my young family back home again without our vehicle to start the process of trying to contact the dealership again. The definition of insanity is doing the same thing over but expecting a different result. I will find myself starting this endless cycle of trying to contact some one at Bellingham Ford again in the morning. Learn from my experience and never do business with this company. More
by Jakerichard642
Employees Worked With
David Carrera, Samantha Monroe
November 10, 2021
Always great service! I drive the springcreek retirement bus and they got me in quickly after my cat converter was stolen for the second time! Thanks to all! bus and they got me in quickly after my cat converter was stolen for the second time! Thanks to all! More
by administratorspc
Employees Worked With
Ellie Miller, Lori Schwartz
November 06, 2021
The service was terrible I went in for an oil change and the lady told me to come back in a hour which I came back about hour and ten minutes later and she needed to finish my paperwork and hand it to the c the lady told me to come back in a hour which I came back about hour and ten minutes later and she needed to finish my paperwork and hand it to the cashier. She told me the cashier would call me up 30 minutes later I walk up to the cashier tell her my name she says their are who people in from of me. No one was in front of me just me and another person who she told was after me. I waited so long that another gentleman helped me check out. More
by Adam
Employees Worked With
David Carrera, Lori Schwartz
