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Bellingham Ford Lincoln - Service Center

Bellingham, WA

4.2
775 Reviews
Call Service Center (360) 392-7000

775 Reviews of Bellingham Ford Lincoln - Service Center

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January 29, 2023

Can’t get service in a timely manner. What good is it to own a Ford vehicle if you can’t get it fixed by the dealership. More

by TAHOWE
Recommend Dealer
No
Employees Worked With
Don’t know who I dealt with
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Jan 30, 2023 -

Bellingham Ford Lincoln responded

TAHOWE, So very sorry for the inconvenience, we are trying to facilitate everybody's needs in a timely manner but we are at capacity!

January 28, 2023

Good customer service. ... BUT.... Usually when I get my car back, it had been washed and vacuumed a bit. Not this time. I was a bit disappointed. More

by Klectorsl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
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Jan 30, 2023 -

Bellingham Ford Lincoln responded

Klectorsl, Sorry for the inconvenience, we are having a tough time finding staff for the wash bay, we should have offered you a wash ticket to the car wash king on Meridien, please come pick one up if we didnt!

January 28, 2023

Great value of repairs for the price. Timely, professional and great communication in the progress of the repairs. More

by Daniel Gargan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 30, 2023 -

Bellingham Ford Lincoln responded

Daniel, Thank you for the great review, we appreciate you taking the time!

January 27, 2023

A great dealership with years of experience and skill that helps get you back on your way. Highly recommend. More

by Dan Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Bellingham Ford Lincoln responded

Dan, Thanks for posting such a great review, much appreciated!

January 21, 2023

Service center needs to be better. You schedule an appointment and they still mess it up. More

by sawman056
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Brown
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Jan 27, 2023 -

Bellingham Ford Lincoln responded

sawman056, Sorry for your experience with our service department, please let me know what went wrong? Thank You David C, Service Manager 360-392-7102

Jan 29, 2023 -

sawman056 responded

When I got there it's like they didn't even know what I scheduled for very inexperienced people I waited for several hours even though I had a scheduled appointment when I finally got my truck back still had the plastic on the seat the paper on the floor had to walk back in to find out where the garbage can is to throw it away definitely need better accountability and a proper supervisor I would not recommend this service center definitely thinking of doing the service myself because of how bad this service experience was

Jan 29, 2023 -

sawman056 responded

Need better service department people that are experienced definitely more accountability and a proper supervisor as overseeing the quality of service looking at doing the service myself because of the service I got on my last visit unacceptable service

January 07, 2023

Very professional and explained things clearly. Also we’re very open on how long things would take, didn’t promise something they couldn’t deliver on. My first experience with Mike Hinthorne an More

by Ace Dawgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hinthorne. 5 stars
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Jan 09, 2023 -

Bellingham Ford Lincoln responded

Thank you for the great review, we appreciate you taking the time!

January 02, 2023

Disappointed that my driver seat had grease stains on it, which I didn't notice until I got home and trying to clean it off. However I can still see them. :-( More

by purplebe
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
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Jan 03, 2023 -

Bellingham Ford Lincoln responded

Purple e, please let me know when you can bring your vehicle back so that we can clean your seat! Our apologies for the trouble! David C Service Manager 360-392-7106

January 01, 2023

Very helpful, got my car running again. Would recommend others to visit ford for their car More

by Sarah15aya.99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Carrera, Charlie James-Silva, Cole Miller
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Jan 02, 2023 -

Bellingham Ford Lincoln responded

Sarah, Very much appreciate the great review, thanks for taking the time!

December 30, 2022

As a customer I shouldn’t have to be the person continuously calling auto shop asking how it’s going for settling to get car fixed. Regardless of who is not doing their job with auto shop or insura More

by MM
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven Miller
1.0
This rating includes all reviews, with more weight given to recent reviews.
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December 30, 2022

Everyone was knowledgeable and helpful. The people I interacted with were professional and courteous, thanks. More

by lori
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who it was.
Report | Print
Jan 02, 2023 -

Bellingham Ford Lincoln responded

Lori, Very much appreciate the great review, thanks for taking the time!

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