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Bellingham Ford Lincoln - Service Center

Bellingham, WA

3.9
489 Reviews
Call Service Center (360) 392-7000

489 Reviews of Bellingham Ford Lincoln - Service Center

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February 02, 2023

The department was clean and the service writer was very knowledgeable. They did their best to find the problem and as of now, the problem has been solved More

by eyemheer4u
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabrinah, Service department
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Helpful
February 02, 2023

Very nice, quick and friendly! Our toddler was running around and they were very graceful rather then annoyed (kept her calm as much as we could). Love the environment, especially More

by elaurrin
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Pash
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Wolff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 30, 2023

Professional and courteous staff. Knowledgeable technicians. Helped me get my truck fixed after I messed up installing an aftermarket part. They got the truck running and also install More

by Mcarr.safe
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Carrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy
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Helpful
January 30, 2023

Body shop is the best! Honest and efficient work without screwing around. They dealt with the insurance company too. Would recommend to anyone. More

by mikevanbus
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 29, 2023

Can’t get service in a timely manner. What good is it to own a Ford vehicle if you can’t get it fixed by the dealership. More

by TAHOWE
Overall Experience
Recommend Dealer
No
Employees Worked With
Don’t know who I dealt with
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Jan 30, 2023 -

Bellingham Ford Lincoln responded

TAHOWE, So very sorry for the inconvenience, we are trying to facilitate everybody's needs in a timely manner but we are at capacity!

Helpful
January 29, 2023

The service dept was excellent. David was especially helpful in diagnosing the problem with my Transit, communicating clearly with me, and getting the repair done in a timely manner More

by L Jones
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in the Service Dept. 5 stars!
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Jan 30, 2023 -

Bellingham Ford Lincoln responded

L Jones, Thank you for the great review, we appreciate you taking the time!

Helpful
January 28, 2023

Good customer service. ... BUT.... Usually when I get my car back, it had been washed and vacuumed a bit. Not this time. I was a bit disappointed. More

by Klectorsl
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 30, 2023 -

Bellingham Ford Lincoln responded

Klectorsl, Sorry for the inconvenience, we are having a tough time finding staff for the wash bay, we should have offered you a wash ticket to the car wash king on Meridien, please come pick one up if we didnt!

Helpful
January 28, 2023

Great value of repairs for the price. Timely, professional and great communication in the progress of the repairs. More

by Daniel Gargan
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 30, 2023 -

Bellingham Ford Lincoln responded

Daniel, Thank you for the great review, we appreciate you taking the time!

Helpful
January 27, 2023

A great dealership with years of experience and skill that helps get you back on your way. Highly recommend. More

by Dan Johnson
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julian Greening
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Bellingham Ford Lincoln responded

Dan, Thanks for posting such a great review, much appreciated!

Helpful
January 21, 2023

Service center needs to be better. You schedule an appointment and they still mess it up. More

by sawman056
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2023 -

Bellingham Ford Lincoln responded

sawman056, Sorry for your experience with our service department, please let me know what went wrong? Thank You David C, Service Manager 360-392-7102

Jan 29, 2023 -

sawman056 responded

When I got there it's like they didn't even know what I scheduled for very inexperienced people I waited for several hours even though I had a scheduled appointment when I finally got my truck back still had the plastic on the seat the paper on the floor had to walk back in to find out where the garbage can is to throw it away definitely need better accountability and a proper supervisor I would not recommend this service center definitely thinking of doing the service myself because of how bad this service experience was

Jan 29, 2023 -

sawman056 responded

Need better service department people that are experienced definitely more accountability and a proper supervisor as overseeing the quality of service looking at doing the service myself because of the service I got on my last visit unacceptable service

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