Bellingham Ford Lincoln - Service Center
Bellingham, WA
752 Reviews of Bellingham Ford Lincoln - Service Center
We've had our vehicle in here multiple times and going on the fourth transmission with right around 83k miles on the truck. We have a 2016 F450 that is not driven much and definitely not over-worked. The pro the fourth transmission with right around 83k miles on the truck. We have a 2016 F450 that is not driven much and definitely not over-worked. The problem comes in that I made an appt and dropped off the vehicle. Since then, nothing has been done to it. I emailed all of our extended warranty info a month ago and yet again just yesterday you're asking if we have one and what is the information. I also gave this information over the phone to you over two weeks ago and yet you've never called to let them know that the vehicle is in your shop. Besides being a major disappointment to work with you, it is also costing us money due to this being a vehicle we use in our business. Can someone please get the ball rolling so we can get this truck back? We've only gotten information when we've initiated the contact. This is unacceptable. More
Bellingham Ford service center did not fix the issue we were having with our tires that they installed. They treated us like we were stupid. They had our vehicle 3 days and told us the tires were “road rea were having with our tires that they installed. They treated us like we were stupid. They had our vehicle 3 days and told us the tires were “road ready” but there was no difference. We even had second opinion from an outside tire center that states there was an issue with the tires. We will be doing our service work somewhere else. More
They are extremely helpful and we’re clear on fixing the issue which was electrical in the truck that I purchased from the dealer. Even though it was used they were very caring and want it to fix any issues issue which was electrical in the truck that I purchased from the dealer. Even though it was used they were very caring and want it to fix any issues. More
Jeff was very helpful. John was cheerful and helpful. The mechanic that made the original repairs left a hose loose which could have caused catastrophic damage had we not John was cheerful and helpful. The mechanic that made the original repairs left a hose loose which could have caused catastrophic damage had we not fortunately been near the dealership More
They had my truck all day for a check engine light and an oil change, but when I was dropped off at the scheduled pick up time, they had barely started the oil change. I was also told that a corrosion issue oil change, but when I was dropped off at the scheduled pick up time, they had barely started the oil change. I was also told that a corrosion issue would be covered under warranty and they would order the parts. After the parts were delivered several weeks later someone changed their mind and decided it wasn’t covered under warranty. When the parts came in they expected me to pay out of pocket for the parts, when I declined, they then expected me to pay the restocking fee. Why would I pay anything if the service writer told me it was covered under warranty. Never going back! More
Even though we purchased our 2020 Lincoln Nautilus from them, this was the first time we have used them for service. Getting a service appointment required a significant wait as they were booked far in ad them, this was the first time we have used them for service. Getting a service appointment required a significant wait as they were booked far in advance. Arriving at the dealership for our appointment, we found the service office entrance poorly marked but found our way in. The service advisor was great and the service work was performed well, and quickly. Overall, we were very satisfied with this dealer and will likely use them again for service. More
I don't have a lot of option where I live for dealership level service. If I did, I would go somewhere else. I've use this dealership twice and both times something was either not done that should have been level service. If I did, I would go somewhere else. I've use this dealership twice and both times something was either not done that should have been or was done incorrectly. I will say that when I brought up the issues they were corrected but I would rather it done right the first time. More