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Bellingham Ford Lincoln - Service Center
Bellingham, WA
751 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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751 Reviews of Bellingham Ford Lincoln - Service Center
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February 24, 2022
Very nice personnel, could have been a bit more welcoming, I had to disembark and accost the service writer who was a bit aloof.she should have come out to me, I thought…. In the waiting room an em welcoming, I had to disembark and accost the service writer who was a bit aloof.she should have come out to me, I thought…. In the waiting room an employee asked if I had all I might need which was pleasant. It was an easy wait but second time no one informed me the car was ready. I had to poke about and ask.. rather odd. However, the Bellingham dealer was far more rude and tried to sell me things I knew I did not need. More
by FOSTERJ.R205
Verified CustomerEmployees Worked With
No
February 24, 2022
This is the 3rd time the vehicle has been in for the same issue and it has yet to be addressed. The service manager made this appointment with us and was supposed to personally make sure the issue with our t issue and it has yet to be addressed. The service manager made this appointment with us and was supposed to personally make sure the issue with our tv was addressed and she was off when my wife brought the car in for the appointment. We now have to bring the vehicle back in for the 4th time to fix the same issue. This is frankly ridiculous and inexcusable at this point. This is the worst dealership experience we have ever had anywhere with any manufacturer. More
by Rown4au
Employees Worked With
Samantha Monroe, Sabrinah Garza
February 23, 2022
I made an appointment to get my truck fixed. Called the parts department to make sure they would have what they needed to fix it… parts said they would have the parts ready. Showed up for the ap Called the parts department to make sure they would have what they needed to fix it… parts said they would have the parts ready. Showed up for the appointment they had my truck most of the day and they didn’t have the parts to fix it. Had to reschedule the appointment. Brought my truck back to have them do the work when the parts came in. $35 gasket for the valve cover and cheaper gasket for the vacuum pump. They charged me $1000 to do the work. When I complained and asked to see the parts they replaced I got the run around . Was told the person that did the diagnostic work wasn’t there and the mechanic that did the work wouldn’t be able to give me an answer as to why they replaced the vacuum pump $250 vs replacing the cheap leaking gasket. I didn’t receive a phone call to explain why they needed to replace the pump vs the gasket. The 2 gaskets that needed to be replaced are a very common issue with the 3.5 eco boost. Very unprofessional and shady! Needless to say I will not be doing business with them again. More
by Timmcarlson
Employees Worked With
David Carrera
February 20, 2022
Service took 1:45 minutes. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. I was told 60 to 90 minutes max. No updates from service rep till I asked. If you are backed up tell me two hours so I can plan. More
by northstar0
Employees Worked With
David Carrera, Katie Bruinsma, Charlie James-Silva, Ellie Miller, Robert Cunningham, Daniel Jefferson-Francis, Cole Miller, Tristin Dunn, Jordan Gonzalez
February 20, 2022
They were helpful,courteous,respectful, wrote down what was the problem and couldn't find anything wrong. The transmission is not shifting properly sometimes. was the problem and couldn't find anything wrong. The transmission is not shifting properly sometimes. More
by Gary Bring
Employees Worked With
Katie Bruinsma
February 17, 2022
Easy to schedule an appointment to get the recall done on our vehicle. Courtesy on phone and in person. The service department was out two people due to illness but was able to get our vehicle in and out our vehicle. Courtesy on phone and in person. The service department was out two people due to illness but was able to get our vehicle in and out in a timely manner. More
by K.JOHNSON10
Employees Worked With
Carlos James Silva, Katie Bruinsma
February 16, 2022
Friendly, helpful staff. They knew the repair process and potential challenges. I was pleased with them keeping me informed during the multi-day repair process. They knew the repair process and potential challenges. I was pleased with them keeping me informed during the multi-day repair process. More
by DONHUNGER
Employees Worked With
February 14, 2022
The vehicle's alignment was made worse than before being "serviced." Before "serving" travel was straight, but the wheel was slightly off center. And now, it actually drives toward the ditch on it's own "serviced." Before "serving" travel was straight, but the wheel was slightly off center. And now, it actually drives toward the ditch on it's own and centering the wheel has the the car veering into the oncoming lane. I would have been better off doing nothing. More
by picaroon02
Employees Worked With
Charlie James-Silva
