Bellingham Ford Lincoln - Service Center

I was advised that they were short of mechanics and that they would fit me in as soon as possible. I got a call later in that same day saying that my vehicle was ready to go. Thanks for the excellent servic they would fit me in as soon as possible. I got a call later in that same day saying that my vehicle was ready to go. Thanks for the excellent service. Bob Hynes More

this is by far the worst customer service I have ever had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and r had. service date was scheduled several months prior to avoid this very situation. Gave ample time for Ford to have all service parts ordered and ready for the 75 thousand mile service completed plus a new Key ordered and a new Serpentine belt ready to be installed . At time of initial day and time was set up so that since is my only transportation I would have to wait until the service was completed that day. On that date of service Ford offered me a courteous service ride home. It was not until 5:00, after I called Ford that I found out they had not started this service very late in the day and the service was not completed and they did not have all the parts. I was very upset with there lack of professionalism and lack of service. It was not until the next morning I had to make the calls to Ford dealership to tell I needed my truck because I had numerous Medical appointments on this service date,. Long story made short is that finally sent out the courteous service van to get a ride back to Bellingham so that I could pick up my truck in Bellingham, After I made all the calls the next day. Very, very poor service. I really do not think the service desks and the parts people communicate much and neither of the service desks communicate back and forth! As for the people I worked with and to rate them, I talked with so many of them, I do not remember who I talked to. More

Accomplished everything I asked for. Had a question about prior and that questioned wasn’t Addressed prior and that questioned wasn’t Addressed More

The service staff was very courteous and got our car service quickly. We are glad we choose Beliingham Ford. service quickly. We are glad we choose Beliingham Ford. More

Jeff was probably the friendliest associate I’ve ever encountered at this dealership. He was super nice and seemed well informed and actually wanted to help me. I didn’t kind of annoying that my car was encountered at this dealership. He was super nice and seemed well informed and actually wanted to help me. I didn’t kind of annoying that my car was not vacuumed or washed because it was the weekend. Checkout lady was not wearing a mask until I came up and many other workers were not as well. Also, do not feel comfortable with the “blue lives” flag. It’s offensive and I don’t think should be up if you want to keep valued customers. More

It is the only Ford dealership for 50 miles, under new management a few years ago. management a few years ago. More

Staff, mechanics and employees are friendly, courteous and knowledgeable. But no communication about vehicle status, updates. When call service desk most times no one answers phone; service advisors are e and knowledgeable. But no communication about vehicle status, updates. When call service desk most times no one answers phone; service advisors are either overworked or just don't care enough to call customer right back. Allot of new faces in service area with new ownership, things seemed to have slowed down and customer follow-up has gone away. More

I love the shuttle service, and Iappreciate the shop I love the shuttle service, and I appreciate the shop service through weather and illness. Thank you I love the shuttle service, and I appreciate the shop service through weather and illness. Thank you More