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Bellingham Nissan - Service Center

Bellingham, WA

4.2
497 Reviews

497 Reviews of Bellingham Nissan - Service Center

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March 01, 2024

My appointment was at 9:30 on a Saturday. When I arrived I was apologized to telling me I would be attended to asap. They were having trouble with the previous appointment and only had one me More

by Dave
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 04, 2024 -

Bellingham Nissan responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 23, 2024

Amanda was contact…did great job of following up with progress reports and returning vehicle when she initially said it would be ready. More

by ELGIN.HAWKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Ford, Justin Urtasun
Feb 23, 2024 -

Bellingham Nissan responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Bellingham Nissan! Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 20, 2024

I dropped my NV Passenger on Saturday Morning. My advisor, Ms. Sarah Schild, was polite and helpful. With her help, all scheduled services were done nicely and quickly. I waited in the showroom wi More

by viscocoa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Schild
Feb 20, 2024 -

Bellingham Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sarah met your expectations. Thank you again for choosing Bellingham Nissan, we look forward to having you as one of our valued customers for many more years to come! Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 15, 2024

service department gave good communication and service I had no issues with the service friendly More

by amwalcott
Recommend Dealer
Yes
Feb 15, 2024 -

Bellingham Nissan responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 14, 2024

Too pushy In a hurry, pushy , disrespectful and just does not feel welcome Thinking to switch the dealership for service More

by Yaninaray
Recommend Dealer
No
Employees Worked With
A girl working with Jeffrey, Jeffrey is nice but the girl is not
Feb 18, 2024 -

Bellingham Nissan responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 13, 2024

Service was fast, efficient and the tram at Nissan communicated well. Justin was helpful with future work that needs to be preformed on my car. More

by kinseynoelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Urtasun
Feb 13, 2024 -

Bellingham Nissan responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Bellingham Nissan, Noelle, we look forward to having you as one of our valued customers for many more years to come! Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 11, 2024

they where not very good at getting back to me in the beginning and when I pick the truck up the batter was totaly dead did not drop it off that way and was not told it was total dead the batter had anot More

by Bill Vickers
Recommend Dealer
No
Feb 14, 2024 -

Bellingham Nissan responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, Bill, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 10, 2024

They were prompt and helpful and did good work. Our brakes were worn down badly and they replaced the brakes for 1/3 the price of the quote from a brake shop More

by benlhay
Recommend Dealer
Yes
Employees Worked With
Joanna
Feb 11, 2024 -

Bellingham Nissan responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Justin Urtasun Service Manager justinu@bellinghamnissan.com

February 10, 2024

Awesome dealership! ! Excellent work everytime I come to this location. Would recommend this to all of my co-workers. More

by facarrion0416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thad Langford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bart Boeckholt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Cortes, Joanna Arias
Feb 11, 2024 -

Bellingham Nissan responded

Thanks for sharing about your experience with Bellingham Nissan. We appreciate your business and hope to see you again soon! Justin Urtasun Service Manager justinu@bellinghamnissan.com

January 25, 2024

Very friendly but his estimate in time to have the work done was off and i got stressed about it. I don't understand why I needed to pay a diagnostic fee when I knew it was broken and they diagnosed it nee More

by lorijosmith
Recommend Dealer
No
Employees Worked With
Joss. He was very nice
Jul 07, 2024 -

Bellingham Nissan responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Amanda Ford Service Manager amandaf@bellinghamnissan.com

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